3 stars
Chalet Suisse
Rua Luiz Estevam 2272 - Ponta Negra, Natal 59090-175, Brazil
Natal, Brazil
See location+55 843 025 5214Photos of Chalet Suisse
Overview
Family-friendly Natal hotel in Ponta Negra with a full-service spa This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and spa services. Chalet Suisse offers 24 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. An outdoor pool and a children's pool are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Chalet Suisse
- Snorkeling
- Outdoor pool
- Spa and wellness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Shower chair
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by stairs
Things to do
- Beach access
- Board games/puzzles
- Canoeing
- Cycling
- Scuba diving
- Diving
- Snorkeling
- Cooking classes
- Water park
- Windsurfing
- Hiking
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Adapter
- Body soap
- Trash cans
Services and conveniences
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Grocery deliveries
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Wine glasses
- Kitchenware
- Kitchen
- Oven
- Microwave
- Stovetop
- Refrigerator
- Dining area
General
- Family rooms
- Hardwood or parquet floors
- Lockers
- Storage available
- Seating area
- Sofa
- Soundproofing
- Telephone
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Toilet
- Toilet paper
- Walk-in shower
Bedroom
- Electric blankets
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Outdoor pool
- Pool towels
- Spa and wellness center
- Saltwater pool
- Massage
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Laundry facilities
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Cribs available
- Child pool
- Children's high chair
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Reviews of Chalet Suisse
7.9
Good
1723 verified ratings
Wonderful
878
Very good
297
Good
216
Okay
102
Fair
106
Mediocre
40
Poor
84
Summary of reviews
Guests say
Guests generally appreciate the location and some aspects of the amenities, such as the breakfast and the garden. However, many reviews highlight significant issues with cleanliness, including dirty bathrooms and unpleasant odors. Additionally, the service received mixed reviews, with some guests reporting unhelpful staff. Overall, while there are positive aspects, the hotel has considerable room for improvement.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
7.9 out of 10
101 reviews
Location
Rua Luiz Estevam 2272 - Ponta Negra, Natal 59090-175
What's nearby
- Praia de Ponta Negra308 m
- Estádio Maria Lamas Farache - Frasqueirão1 km
- Via Direta Shopping Mall6.2 km
- Natal Shopping Center6.2 km
- Arena das Dunas7.6 km
- Midway Shopping Mall8.6 km
- Teatro Riachuelo8.7 km
- Christmas Metropolitan Cathedral11 km
- Praca Civica11.3 km
- Theatre Alberto Maranhão11.9 km
- Meio Beach12.2 km
- Port of Natal12.7 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Chalet Suisse
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Chalet Suisse
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Value for money | 7.8 |
|---|---|
Distance to city center | 11.7 km |
Nearest Airport | Natal |
Distance to airport | 25.4 km |