Pros (+) We liked the staff, food options (several restaurants within a short walking distance and an excellent buffet breakfast), clean rooms, price.
3 stars
Best Western Nairobi Upper Hill
Photos of Best Western Nairobi Upper Hill
Overview
Located in the business district of Upper Hill, the Best Western Nairobi Upper Hill offers convenient access to the two main airports as well as the central business district. Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features include complimentary wireless Internet access and concierge services.
Amenities at Best Western Nairobi Upper Hill
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Minibar
- Restaurant
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Hardwood or parquet floors
- Sofa
- Telephone
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Socket near the bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Kid-friendly buffet
Outdoor
- Garden
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Best Western Nairobi Upper Hill
8.5
Very good
371 verified ratings
Wonderful
181
Very good
101
Good
54
Okay
20
Fair
8
Mediocre
2
Poor
5
Summary of reviews
Guests say
Overall, guests appreciate the hotel's excellent service, friendly staff, and the good location, making it suitable for both business and leisure travelers. The cleanliness of the rooms and the comfortable beds are frequently highlighted as positive aspects. However, some guests were disappointed with the breakfast options and quality, indicating it could use improvement. Despite this, many feel that the hotel offers good value for money, especially considering its amenities and proximity to local attractions.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.5 out of 10
8 reviews
All reviews
Pros (+) Price, staff, restaurants, security, bed comfortable and wifi all were great.
Cons (-) No complaints at all.
Location
2nd Ngong Avenue, Nairobi
What's nearby
- The Nairobi Hospital0.7 km
- Nairobi NV Park0.9 km
- Central Park1.1 km
- Kenyatta Mausoleum1.1 km
- National Museums of Kenya-Nairobi Gallery1.1 km
- RKL Casino1.2 km
- Teleposta Towers1.3 km
- Regency Palms Casino1.3 km
- Kenyatta International Conference Centre1.5 km
- City Hall1.5 km
- Nairobi Railway Station1.9 km
- Nairobi National Museum2.3 km
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Nairobi Upper Hill
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Best Western Nairobi Upper Hill
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Closest
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See most recommended stays in NairobiGood to know
Value for money | 8.7 |
|---|---|
Distance to city center | 1.1 km |
Nearest Airport | Nairobi Wilson |
Distance to airport | 3.1 km |