Excellent customer service by a staff member named Anthony. He helped us store out luggage the day of departure and ordered us a taxi to go to the airport.
3 stars
Beach Plaza
Photos of Beach Plaza
Overview
Hotel with a restaurant, steps from Collins Avenue Shopping Area Along with a restaurant, this smoke-free hotel has a bar/lounge and free WiFi in public areas. Limited housekeeping is available. Beach Plaza offers 77 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. 55-inch Smart televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on weekdays only.
Amenities at Beach Plaza
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Kitchenware
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Oven
- Microwave
- Kitchen
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Upper floors accessible by stairs
- Designated smoking area
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Dining
- Restaurant
- Bar/Lounge
General
- Carpeted
- Storage available
Services and conveniences
- ATM on-site
- 24hr front desk
Parking and transportation
- Parking
Laundry
- Laundry service
Bedroom
- Sofa bed
Family friendly
- Complimentary breakfast
Reviews of Beach Plaza
6.5
Okay
3016 verified ratings
Wonderful
550
Very good
436
Good
676
Okay
335
Fair
374
Mediocre
228
Poor
417
Summary of reviews
Guests say
Guests generally appreciated the excellent location of the hotel, being close to the beach and nightlife, which contributed positively to their experience. However, numerous complaints were raised regarding the overall cleanliness of the rooms and facilities, with multiple guests reporting unclean rooms and leftover items. Additionally, the service provided by the staff received significant criticism, with many experiencing rudeness and unhelpfulness during their stay.AI-Generated from customer reviews
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Score by provider
7.9 out of 10
34 reviews
All reviews
Pros (+) nothing
Cons (-) they can start by cleaning the rooms.. there was needles for drugs left inside of the room .
Cons (-) The concierge was on the phone when the front desk person was away from the front desk. When I asked if there were any beach towels, she didn't stop her conversation as it looked like I was bothering her and just pointed to the front desk. I had to wait for the front desk person to arrive 5 minutes later for a beach towel.
Pros (+) The ONLY good thing is the location
Cons (-) The staff were extremely rude. They didn't have the correct room for us and claimed they have no association with Kayak. We were surprised with a $20 "service fee" which paid for a pathetic breakfast, inadequate wifi and beach towels. The wifi kicked you off every 15 min. The hotel looked like it was falling apart, don't let the pictures fool you. If all you want is a quick access to the beach, th...
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Pros (+) The location is perfect spot on south beach. It was quiet from all the street noise
Cons (-) I would have loved a pool. Having the ocean so close made up for it.
Pros (+) Location
Cons (-) Renovation
Pros (+) convenient location
Cons (-) despite some renovations, its a tired hotel, poor quality refurb, rubbish unsecure wifi, a bar thats never open I've stayed here several times over the years and know what to expect from budget hotels in this location, however it is now a very poor hotel, with poor services, a rip off breakfast that they say you have to pay for despite the wifi not working in my room (and its an unsecure wifi) and...
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Pros (+) The location was great. Just one block from ocean drive and about 20 min walk from Lincoln Road. The staff was very friendly especially the doorman. He was very attentive and proactive when he noticed we needed beach towels. We would stay again.
Cons (-) Maybe some better quality pillows and a coffee maker in the room.
Pros (+) Front desk was so rude not welcoming ended up cancelling before they gave me a room and to be more specific on why i cancelled they were slamming doors around because my travel agency was contacting them about my booking with them so I wasn't treated with any care there
Cons (-) The rude staff the doors being slammed around and the comments they would say about me in the other room where the manager wouldn't even come out to fix the issue with my reservation
Pros (+) Was less than I expected
Cons (-) The only thing that was good about it was the location. But the staff was great
Location
1401 Collins Avenue, Miami Beach, FL 33139
What's nearby
- Miami Beach Architectural District368 m
- Lummus Park0.5 km
- Wolfsonian-FIU0.5 km
- Flamingo Park0.7 km
- Lincoln Road0.8 km
- Fillmore Miami Beach0.9 km
- Ocean Drive0.9 km
- Miami Beach Convention Center1.1 km
- Miami Beach Botanical Garden1.2 km
- Holocaust Memorial of the Greater Miami Jewish Federation1.3 km
- Miami City Ballet1.4 km
- Jewish Museum of Florida1.5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Beach Plaza
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Beach Plaza
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Miami BeachGood to know
Value for money | 6.5 |
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Distance to city center | 3.1 km |
Nearest Airport | Miami |
Distance to airport | 15.7 km |