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Mexico City hotels near Centro Comercial Plaza Las Américas
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Best Mexico City hotels near Centro Comercial Plaza Las Américas
"Located in Cuajimalpa, this luxury hotel is within 3 miles (5 km) of Expo Santa Fe Mexico, Ciudad de los Ninos and Centro Santa Fe. Chapultepec Park and Paseo Interlomas are also within 6 miles (10 km). "
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Overall 9.4 Excellent
Based on 227 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
"Located in Benito Juarez, this hotel is within 1 mi (2 km) of Pepsi Center and World Trade Center Mexico City. Parque Delta and National Medical Center (Siglo XXI) are also within 2 miles (3 km). Chilpancingo Station is 14 minutes by foot and Ethiopia-Transparency Square Station is 21 minutes. "
Overall 9.1 Excellent
Based on 315 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Excellent
8.5
"Located in Polanco, this luxury hotel is within a 10-minute walk of Avenida Presidente Masaryk, Chapultepec Park, and Auditorio Nacional. Museo Nacional de Antropologia and Parque Zoologico de Chapultepec are also within 1 mile (2 km). Auditorio Station is 10 minutes by foot and Polanco Station is 12 minutes. "
Overall 9.1 Excellent
Based on 313 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Okay
4.5
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.8
Excellent
10.0
Pros: The rooms were nice. The staff was great and most were English speaking, which is nice for tourists. Very safe area to walk around at night.
Cons: WIfi not included. That is just wrong.
"Located in Reforma, this luxury hotel is within 1 mi (2 km) of Teatro Metropólitan, Palacio de Bellas Artes and Reforma 222. Zocalo and U.S. Embassy are also within 1 mi (2 km). Hidalgo Station is 6 minutes by foot and Juarez Station is 8 minutes. "
Overall 9.0 Excellent
Based on 3,148 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: location, service, staff, price, Sonora Grill.
Excellent
10.0
Pros: The only PROBLEM. The parking NEEDS to be included in the cost of the room. Charging extra is really bad.
Excellent
8.5
Excellent
10.0
Excellent
8.0
Cons: Staff is slow and sometimes unresponsive.
Excellent
10.0
Pros: It was clean. Room service was excellent.
Cons: The staff adjusting A/C controls when cleaning.
Excellent
9.4
Pros: Great Wifi Great Room - Superior - Renewed
Cons: Minor remodelling works going on
Good
7.1
Pros: Once inside the room, the room was extremely clean and comfortable. You can feel safety with the service provided.
Cons: The check in computer system was always not working properly and even with the clercs were working hard there always was a long row of people waiting to be checked in. You would be lucky if you could check-in in less than 40 minutes. But there were a number of people claiming Someone else was already staying in the room you finally got. There was a day when more than ten people were overbooked and claiming for hours. The electric key was broken, sometimes it worked, but gets broken again, and usually you have to wait about 7-8 minutes for someone to come and open your room.
Excellent
10.0
Good
7.4
Pros: Clean, quite, modern, well located
Cons: cold environment.
Excellent
9.7
Pros: Very comfortable newly decorated room
Cons: AC didn't work well
Excellent
9.7
Pros: The facilities were beautiful. Staff extremely polite and helpful. Location was amazing.
Excellent
9.4
Pros: Everyone that we encountered with questions or request was friendly and helpful.
Good
6.5
Pros: It was in a good location, the rooms were clean and the esthetics of the hotel were nice.
Cons: The service from check-in was horrible. The staff were pretentious and not helpful. They were not friendly and had an attitude of getting the job done at the very least effort. If asked to do something mundane, like giving you change for a bill, it was obvious they were irritated. We had issues with the ATM, which ended up eating up our ATM card and the staff said they were not responsible and didn’t offer any help; not even to call the bank in charge of the ATM. The elevators were really slow and the check in line was really long.
Excellent
9.4
Excellent
10.0
Excellent
8.2
Excellent
9.7
Good
7.1
Pros: The hotel personnel is nice and the location is good
Cons: Internet is not working great. Being on a business trip I need it to work all the time. From time to time the connection is interrupted followed by the periods where I could not connect at all. While the staff acknowledged the problem it should not happen that often in the first place (and it happened both times when I stayed in the hotel. The 2nd time was working much better than the first time)
Excellent
10.0
Pros: Really just loved this hotel. Great location, loved having the Sonora Grill downstairs, and I absolutely LOVED their gym. Top notch stay.
Mediocre
2.0
Pros: Only the location
Cons: The service is too bad and the people working in the hotel is very rude especially reception poor service and the parking is charged separately
Okay
5.4
Mediocre
3.1
Cons: I could go on and on here.... WiFi practically non-existent!!! Water from faucet was brown Water was never left in my room - Front desk told me to call from my room with the request. Called at 10:30pm. Called again at 11:30 pm. Called again at midnight. Received one bottle of water at 12:30am!! No minibar, although some food for purchase showed up on my third day. No minifridge. Safe did not work. Note regarding to help yourself to one free coffee packet - but no packets were ever there. Very loud - people at night and construction during the day Very expensive for very mediocre room Front desk people were unknowledgeable about the hotel NO SPA or gym or anything - which is why I even stayed there. There was no information in room about anything the hotel offered. Super-slow elevators....that is a very LONG wait many times Very lame "lobby bar" Dark/dingy restaurant I would have left after the first night, but I had prepaid.
Excellent
8.2
Excellent
8.0
Pros: Central location. Lots of places to visit nearby. Not too far from the subway station Hidalgo.
Cons: It is clean, well furnished, but feels a bit outdated.
Okay
5.1
Pros: well when I got there the hotel charged me for parking 15 dolars per day, the desk staff are only there for image because when you ask for something they always have a excuse to no do it, really poor service and PLEASE INCLUDE IN THE DESCRIPTION THAT THE PARKING IS CHARGED SEPARATELY. Thank you!
Cons: Location
Excellent
10.0
Excellent
8.2
Excellent
10.0
Pros: Accommodating staff, friendly. The hotel is very clean. They have a Nesspreso coffee shop. Great views of the city from our room. Close to Bellas Artes, el Angel and the revolution observatory tower. Overall it was great!!
Excellent
10.0
Excellent
8.5
Pros: The room was nice, the front desk service was very helpful, and the restaurant was okay.
Cons: I had an item missing from my room, and it was basically ignored.
Good
7.6
Pros: Not very convenient to some parts of Mexico City a tourist/business traveler might like (such as Polanco, Lomas, etc. ) but very close to Alameda, Bellas Artes, and because it is on the Reforma Avenue a good launch pad.
Cons: This property is badly in need of an update. The plumbing is messed up -- our bathtub (but not sink or shower) ran brown water, I guess from the rust. The mattresses were quite old. TV was not flatscreen.
Excellent
9.7
Pros: The pool and gym are very nice. The staff was friendly and helpful. The location is very central in the downtown so the surrounding neighborhood does not have much charm.
Cons: The facilities were great except the fancy elevators.
Excellent
9.1
Pros: overall a good experience (clean and modern facilities, helpful service). the hotel is modern, stylish, and fairly close to attractions.
Cons: i had a few frequent traveler nitpicks (strange light switches, missing menu, no laundry on sunday) but also some unexpected delights (hbo game of thrones finale, usb outlets, very nice walk-in shower, above-average gym).
Good
6.0
Pros: The Location.
Cons: The second day after our arrival we returned to our room and our room was not clean.
Good
7.7
Cons: AC don't work even after the tech adjusted it. This is my 2nd stay in a week where this has happened
Excellent
10.0
Pros: I really like the attention to detail by the staff of the hotel, room service was prompt and the front desk was very helpful. Also the hotel itself is nicely upgraded.
Excellent
10.0
Pros: First time staying in Mexico City before heading to my hometown to see the family and Krystal was my one and only choice. Great location. Great restaurants. And best of all..... GREAT staff! I booked 2 stays within my 10 day vacation. Going forward, this will be my only hotel in Mexico City.
Excellent
9.7
Pros: Everything was clean and very luxurious. Blackout curtains will let you sleep in as much as you want. Loved the huge bathroom and shower. Great location for tourists close to downtown.
Cons: No fridge or ice machines (to be fair, the hotel staff will bring you ice if you call). Hard to get to by car due to street closings.
"This family-friendly Mexico City hotel is located in the entertainment district, within a 15-minute walk of Chapultepec Park, Auditorio Nacional and Museo Nacional de Antropologia. Parque Zoologico de Chapultepec and Castillo de Chapultepec are also within 1 mile (2 km). Auditorio Station is 8 minutes by foot and Polanco Station is 11 minutes. "
Overall 9.0 Excellent
Based on 780 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Pros: Rooms clean, big. Staff were excellent
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Staff was extremely helpful in our stay there, I would totally stay at the Hyatt again !! Thank you
Excellent
10.0
Good
7.7
Excellent
8.2
Pros: Location. The hotel was at walking distance to many tourists attractions as well as to best restaurants in town. Nice view of Chapultepec park. The concierge team was very helpful
Cons: Windows need to be clean so that guests can enjoy the beautiful view of the park
Excellent
10.0
Pros: The hotel staff was great. They truly seemed to care and I loved how secure and safe I felt. The hotel is in a great location and I truly loved my time there.
Our TRYP by Wyndham Mexico City World Trade Center Area targets a business clientele, near World Trade Center with complimentary amenities to enhance travelers stay all at a competitive rate in the market. Indoor valet parking is available for a nominal fee.
Overall 9.0 Excellent
Based on 705 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
"Located in Reforma, this luxury hotel is within a 10-minute walk of Torre Mayor and The Angel of Independence Monument. U.S. Embassy and Museo de Arte Moderno are also within 15 minutes. Sevilla Station is 8 minutes by foot and Chapultepec Station is 14 minutes. "
Overall 9.0 Excellent
Based on 624 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
9.7
Pros: The staff
Cons: No free wifi
Excellent
10.0
Good
7.7
Pros: Very nice reception and excellent restaurant
Cons: Room are very small
Excellent
10.0
Pros: Restaurante
Cons: Location
Excellent
10.0
Excellent
10.0
Pros: I found the value for this hotel to be amazing. There were several restaurants to choose from in the lobby plus the bar stayed open past 2am. I thought the segregated spa was a bit odd, but my wife and I were able to get an excellent 90-minute couples massage. The hotel is close to the main park where there are plenty of attractions. The staff was always able to accommodate me and they were super friendly. Even though I speak Spanish, I didn't need to as the staff was very fluent in English. I would stay here again.
Cons: I didn't like that the spa was segregated. I would like to have spent some time in the Jacuzzi with my wife, but that is not the case with the spa facility.
Excellent
10.0
Excellent
8.8
Pros: Great location, nice business stay.
Cons: Upcharge for everything. Works for business, not as ideal for family.
Excellent
10.0
Good
6.5
Excellent
10.0
Pros: The Hotel has a very good location. Rooms are clean and provide all amenities. The food is very well prepared and the Spa is top of the line.
Welcome to our sophisticated Downtown Mexico City hotel, Hilton Mexico City Reforma. Highlights include: - Rooms and suites listed among the most spacious and comfortable in the area - Situated in the government and business district, just steps from the Alameda Central Park and Reforma Avenue - Walking distance to Mexico City Historical Downtown District and Mexico's tradition and culture - Close to Mexico International Airport - 25-meter lap pool and indoor heated pool - Free WiFi in public areas - Fully equipped fitness center and spa - Expansive executive lounge with stunning views - Modern business center with the latest technology - Largest hotel convention center in the city for meetings of all sizes
Overall 8.9 Excellent
Based on 632 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.0
Excellent
9.7
Excellent
8.0
Pros: Good location
Cons: Wifi did not work until around midnight of the night that I was there. Hot water in the shower didn't work either.
Excellent
8.5
Pros: Great location. Friendly staff. Great breakfast. Very clean room with a great view. Spacious room.
Cons: Very noisy ventilation system. The fan in the ventilation system made an incredible racket. Staff said it could not be fixed though they tried. Lights in the bathroom were delayed fluorescent bulbs which made being in the bathroom a dark experience.
"Located in Benito Juarez, this aparthotel is within a 10-minute walk of Pepsi Center, Poliforum Siqueiros and Metropoli Patriotismo. Blackberry Auditorium and Plaza Mexico are also within 1 mi (2 km). San Pedro de los Pinos Station is 16 minutes by foot and Chilpancingo Station is 20 minutes. "
Overall 8.9 Excellent
Based on 241 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
"Located in Reforma, this hotel is steps away from The Angel of Independence Monument and U.S. Embassy. British Embassy and Diana the Huntress Fountain are also within 10 minutes. Sevilla Station is 13 minutes by foot and Insurgentes Station is 13 minutes. "
Overall 8.8 Excellent
Based on 1,073 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.2
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: El servicio
Cons: El olor del cuarto a humedad
Excellent
8.8
Pros: Overall the facility is a good quality and located well.
Cons: The room did not over look Reforma. The room faced the rear of the hotel...
Mediocre
3.1
Excellent
8.2
Excellent
8.0
Pros: Good
Cons: Na
Excellent
10.0
Excellent
9.7
Excellent
8.0
Excellent
10.0
Pros: The service at the Sheraton was beyond great. I also enjoyed the location. It was def worth it staying there as I was in the middle of everything.
Cons: N/A
Good
7.7
Pros: staff they treated us like family! they are friendly, display always courtesy
Cons: curtains didn’t close property so was always a gap to close, bathroom didn’t have an air extractor. food is just Ok
Excellent
8.2
Pros: Very friendly and helpful staff. Excellent restaurant buffet options. Great location. Really nice outdoor patio seating. 24 hour gym.
Cons: Room door to hallway had a noticeable gap under it. I could hear people in the hallway rather clearly, so I imagine they could also hear me. I was gone most of the day, and in the room alone on business so it didn't bother much. I imagine I would have felt very differently given other circumstances. Also, I'm not sure AC temp was just for show. The first night at 76*F felt almost the same as second night at 65*F
Excellent
10.0
Pros: The hotel is excellent, the staff are super courteous and attentive. Nice fitness center, lobby bar, and great club lounge. Easy access to Starbucks for your morning latte. There is also a currency exchange onsite, as well as an ATM and business center. Good location, too.
Cons: The one thing missing, that is usually available in large hotels, is the basic gift shop. You know, the small shop that sells bandaids, candy bars, batteries, souvenirs, sodas, postcards. That would be a nice convenience to add.
Excellent
9.7
Pros: Este hotel queda en la mejor zona de Ciudad de México, al frente del Angel de la Independencia. Esto es muy bueno pues hay muchos sitios donde comer y conocer cerca. Si van a ir el fin de semana de día de muertos, tienen que tener mucha paciencia, pues el tráfico es un caos, lo bueno es que pueden ver el desfile desde la ventana del hotel.
Cons: El hotel tiene un muy buen desayuno y servicio al cuarto. El internet en las habitaciones tiene costo y hoy en día esto es una desventaja.
Excellent
10.0
Pros: Staff is amazing, rooms are spacious and spotless, guests are pampered but not pressured. Fitness and sauna are great! Breakfast yummy and with broad choice of dishes, Also Mexican specialties, menu changing every day. location is great, can walk or Uber easily to main attractions.
Cons: Can’t think of anything !!
"Located in Reforma, this eco-friendly hotel is within 1 mi (2 km) of Reforma 222, The Angel of Independence Monument and Torre Latinoamericana. Palacio de Bellas Artes and Zocalo are also within 2 mi (3 km). Juarez Station is 10 minutes by foot and Revolution Station is 12 minutes. "
Overall 8.7 Excellent
Based on 1,733 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Good
7.4
Excellent
8.0
Okay
4.0
Excellent
9.1
Mediocre
2.0
Cons: Dishonest staff, charged me multiple times to bring a friend in building. Gave no receipts. Charged again next time. Paid for 2 room occupancy on Expedia. Obviously security was pocketing the cash. Additionally, was promised a bottle of wine for being an Expedia Gold member via email. The hotel never made good on this offer. Highly reccomend you stay elsewhere.
Okay
4.8
Excellent
8.5
Cons: Everything was going well until at 1 AM on Sunday 1/22 night they lost power to the rooms, and it wasn't restored until 3AM. Phones stopped working, there was no lights in room, it was scary. You do not expect this from a top end hotel.
Excellent
9.1
Pros: El servicio es excelente, habitaciones muy confortables. La ubicación el hotel es muy céntrica para todos los sitios turísticos.
Cons: Un poco viejo el Hotel.
World Trade Center Mexico City Holiday Inn Express with Suites Located at one of the most important financial and commercial areas of the city, the Holiday Inn Express & Suites® Mexico City at the WTC Hotel is the perfect place for corporate or leisure travel. Just one block from Insurgentes Sur Avenue, you can easily reach other boroughs and Viaducto Presidente Miguel Alemán, which allows fast access to Mexico City International Airport. We are within walking distance of the World Trade Center Mexico City, which includes a convention center, business tower, Movie Theater, revolving restaurant, shopping mall and cultural space. During your leisure time, explore Chapultepec Forest and enjoy its museums, castle, zoo, lake and funfair. After a full day out, rest at this Holiday Inn Express & Suites Hotel’s comfortable facilities. Stay productive with our 24-hour Business Center with complimentary high-speed Internet access, relieve the day’s stress at the Gym, and enjoy a free breakfast buffet every morning.
Overall 8.7 Excellent
Based on 704 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
"Located in Polanco, this luxury hotel is within a 10-minute walk of Campo Deportivo Militar Marte, Chapultepec Park, and Auditorio Nacional. Museo Nacional de Antropologia and Parque Zoologico de Chapultepec are also within 1 mile (2 km). Auditorio Station is 11 minutes by foot and Polanco Station is 12 minutes. "
Overall 8.7 Excellent
Based on 318 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: Service Location Amenities
Cons: Everything was good
Excellent
9.4
Excellent
10.0
Excellent
10.0
Excellent
9.0
Excellent
10.0
Excellent
9.4
Pros: Fun room with interesting decor and beautiful view of the city. I was able to walk to the National museums in the morning.
Cons: Too expensive and had to pay extra for the WiFi.
Excellent
10.0
Pros: Service, cleanliness of the room, amenities, details on the room
Cons: Bath towels to hard in the shower
Excellent
9.7
Pros: Staff were very helpful and friendly Room was stunning Location was great
"Located in Santa Fe, this luxury hotel is within 9 mi (15 km) of Parque Zoologico de Chapultepec, Castillo de Chapultepec and The Angel of Independence Monument. Palacio de Bellas Artes and Torre Latinoamericana are also within 12 mi (20 km). "
Overall 8.8 Excellent
Based on 83 reviews
All
- All
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
The NH Collection Mexico City Centro Histórico, formerly known as NH Mexico City Centro Histórico, is in a privileged location only steps from the Zócalo, Mexico City’s main historic square. The Metropolitan Cathedral, City Museum, and the Templo Mayor archaeological area are all within easy walking distance and you will find some of the city’s best restaurants, cafes, bars, and shopping right on your doorstop. NH Collection Mexico City Centro Histórico features modern stylish interiors, in contrast to its historic location. The 105 guest rooms are comfortable and contemporary and finished with a coffee toned soothing and relaxing decor. There are also modern comforts such as satellite TV and free Wi-Fi throughout the hotel. Our breakfast will surely get you going for the day. We offer a traditional continental spread along with tasty local alternatives such as chilaquiles - corn tortillas with fried eggs, cheese, and salsa. The hotel has a restaurant serving international and Mexican cuisine. You have the option of enjoying your meal in the modern bright atmosphere of the restaurant or al fresco on our outdoor terrace. To stay fit during the stay, head to the on-site gym. There are also 6 meeting rooms that can accommodate up to 400 people.
Overall 8.6 Excellent
Based on 694 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Pros: excellent location if you want to downtown mexico city vibe. service was fantastic. every single staff member was genuinely kind and helpful. i can't stress this enough
Cons: cheap toilet paper cool light LEDS/CFL's in the room
Excellent
10.0
Good
6.0
Cons: Large room with vast empty space poorly distributed. Very poor lighting in room
Excellent
10.0
Pros: It's on a great location! Just around the Conner from the Zocalo. The hotel is nice and clean, very helpful personnel, and right on the center of many historic attractions. Lots of places to eat, shop and have a great time.
Cons: the only thing that I think might be a problem for some of our older couples is the shower. The tub it's to high.
Excellent
8.8
Excellent
9.4
Pros: I loved the staff and location
Cons: I did not like that there was no parking for hotel guest.
Excellent
8.2
Excellent
10.0
"Located in Coyoacan, this eco-friendly hotel is within 2 mi (3 km) of Medica Sur, Estadio Azteca and National Institute of Cancer. Six Flags Mexico and Estadio Olimpico are also within 6 mi (10 km). Huipulco Station is 23 minutes by foot and Stadium Azteca Station is 27 minutes. "
Overall 8.6 Excellent
Based on 422 reviews
All
- All
- Families
- Mature couples
- Couples
- Groups
- Solo travelers
- Business travelers
Okay
4.5
Cons: The hotel was packed
"Located in Santa Fe, this hotel is 0.4 mi (0.6 km) from Centro Santa Fe and 2.9 mi (4.7 km) from Paseo Interlomas. Ciudad de los Ninos and Expo Santa Fe Mexico are also within 1 mile (2 km). "
Overall 8.6 Excellent
Based on 368 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Good
7.1
"Located in Benito Juarez, this spa hotel is within 3 mi (5 km) of Castillo de Chapultepec, The Angel of Independence Monument and Parque Zoologico de Chapultepec. Zocalo and Plaza Polanco are also within 6 mi (10 km). Chilpancingo Station is 16 minutes by foot and San Pedro de los Pinos Station is 18 minutes. "
Overall 8.6 Excellent
Based on 327 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.6
The recently refurbished NH Collection Mexico City Reforma is situated on Mexico City’s two principal avenues – Paseo de la Reforma and Avenida de los Insurgentes. Offering stunning views of this city, this modern hotel provides guests easy access to the World Trade and Banamex Centers, only 20 minutes away. The city’s iconic sites are also close by, including the Metropolitan Cathedral, the Angel of Independence and the Monument to the Revolution. NH Collection Mexico City Reforma has 302 minimalist, elegant rooms with NH Sleep Better concept beds. Enjoy your stay with a pillow menu and Nespresso machines while feeling at home with rain-effect showers, professional hairdryers and NH Collection toiletries. Upper floor rooms have spectacular views of the city and connecting rooms are available. For breakfast, you will be delighted with a wide variety of hot and cold dishes, many made-to-order options and also a gluten-free menu. The lunch and dinner restaurant offers a delectable international and Mexican menu. For some morning coffee or an after-dinner cocktail head to the bar. To unwind, take a dip in the outdoor pool and enjoy the sun on the terrace. There are 16 meeting rooms available for functions.
Overall 8.3 Excellent
Based on 1,839 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Pros: Room and breakfast was excellent
Excellent
8.0
Excellent
9.7
Pros: The attention to our special event!
Cons: Great hotel!
Excellent
8.2
Pros: The new rooms really make a difference to the old ones. Very comfortable and finally a bathroom with shower that gives you enough space. Breakfast as usual is very good and offers a daily changing variety. The Hotel is currently under refurbishment. Floors 3-7 and the lobby are being renewed.
Cons: Closet
Good
6.0
Pros: Updated, chic decor. Comfy bed. Good location. Staff is friendly.
Cons: General upkeep and maintenance. Room walls and door are thin - had to switch rooms because there was a kid running and crying outside in the early AM. Second room, the toilet bowl was leaking. Third room, which was an upgrade, the balcony door didn't lock and could easily be accessed by the adjoining room that shared the balcony if they wanted to risk maneuvering over the balcony separator.
Excellent
9.7
Pros: The facilities at the hotel were modern and spacious. Breakfast selection was extensive. Hotel room was clean and beautifully decorated. Pool, bar and restaurant felt intimate at times.
Cons: The check-in process was shaky and we weren't allowed to check in until after 30 minutes after check in time because there wasn't a room available.
Excellent
10.0
Pros: I loved the location of the hotel. It was always very clean. The view from my room was fantastic!!
Cons: I didn't like that a room key was needed to be put in a slot to power your room. So if you were gone most of the day the AC was off.
Good
7.7
Pros: Nice comfortable room.
Cons: We were moved rooms due to an air conditioning malfunction and I left a jacket in the old room. The next day I asked the front desk for the item but no one seemed to care. Two days after many follow-up calls they informed me that they had found nothing. I was not fond of the dishonesty of the workers or the service from the front desk.
Excellent
8.0
Pros: Room was nice killer shower and a high tech tv!!
Cons: I didnt like the private cab service out side . He over charged me by more than double . And then to justify the charge he took a longer route . So pretty annoying . On my way home I paid a third of the price and it took a quarter of the time .
"Located in Reforma, this hotel is within a 10-minute walk of Senate of the Republic, Museo de Cera and Reforma 222. Monument to the Revolution and U.S. Embassy are also within 15 minutes. Cuauhtemoc Station is 12 minutes by foot and Juarez Station is 13 minutes. "
Overall 8.3 Excellent
Based on 852 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Okay
5.1
Okay
4.0
Pros: The location was good.
Cons: The hallways are too small, the rooms are really small and tight, there was a cockroach in my room, the internet did not work one of the days we were there.
Excellent
10.0
Pros: everything was ok.
Excellent
9.7
Pros: The hotel is amazing. Located centrally and only a few miles from the historical center. The Zona Rosa is walking distance and is fun. Saul on the reception desk is AMAZING and will give you the low down on what to do in Mexixo City. Saul made my stay! He is fantastic. There are so many excursions you can go on bookable at reception. I recommend the Pyramids and Taxco. The hotel bar and restraunt is ok but there are better places in the area to eat and less expensive.
Excellent
9.0
Pros: When you read breakfast included you think you'll get a continental breakfast, but it was excellent. It had fresh fruit, juice, good coffee, waffles, pancake, cereals, different regional dishes, quesadillas. It was a treat. The staff was friendly and helpful.
"Located in Venustiano Carranza, this luxury hotel is within 3 miles (5 km) of Autodromo Hermanos Rodriguez, Sports Palace Dome and Foro Sol. Alfredo Harp Helú Stadium is 2.7 mi (4.3 km) away. Pantitlan Station is 15 minutes by foot and Zaragoza Station is 18 minutes. "
Overall 8.1 Excellent
Based on 1,815 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Excellent
10.0
Good
6.2
Excellent
8.0
Excellent
10.0
Okay
5.4
Pros: Better food, better beds
Good
6.5
Pros: Took me one minute and 45 seconds to walk from my room to the security line -- fit the bill perfectly for an early-morning flight.
Cons: The price gouging was annoying. My night was first listed at $100, but I had to wait a few days to be sure. It was then $170. For kicks, I looked again the day before . . . and it was up to $250. WRONG! It's comparable to the Camino Real at the other terminal, but way pricier. They have the right idea, but are ethically challenged . . . making them a necessary evil. I'd stay there again if I HAVE to because of schedule, but I'd work pretty hard to use one of the other airport hotels first.
Good
6.2
Pros: Proximity to airport
Cons: Shower was not clean. There was presence of mold due on tile corners all around.
Excellent
9.6
Pros: Everything was great. Very clean and in the airport terminal so we were close for our 6 a.m. flight
Cons: Not a good space for dining in the room. It was fine though, we just are on the bed.
Excellent
10.0
Pros: Lovely hotel.. Enjoyed the decor, furnishing, amneties, a very comfortable bed, the in terminal convenience and the divine ambience! Wifi in all rooms, outside, poolside. For those traveling without tablets or laptops, there are 2 PC's provided free of use near the lobby area. The staff are very friendly and serviable. Going beyond the usual offerings. Example: ask for a wake up call, you get 2! One at the exact time you require and another 5 minutes later just to make sure you are awake! Very thoughtful! We were also congratulated for our 25th anniversary with complimentary offerings of lovely extras. They know how to treat you well here! Thank you for making our stay even more special! The buffet breakfast was very good, with popular hot breakfast dishes and tasty mexican dishes, an omelette station, a nice variety of fruit, deli meats & cheese, waffle maker, cold cereal selections, many different juices, regular coffee or esspresso, sparkling wine mimosas. Long breakfast hours which is convenient to early travelers or those that wish to sleep in. We stayed here on our way to vacation and on our way back. We will certainly choose to stay here again when transiting through Mexico City airport. In my opinion, this is the best hotel at MEX and we've tried them all!!
Okay
5.4
Excellent
10.0
Pros: Location, Room size & bed
Good
6.2
Cons: The hotel is dated, has seen better days and needs complete revamp. Not worthy of its 5 star designation.
Mediocre
3.4
Good
7.3
Pros: Close proximity.
Cons: If you have an early morning flight from terminal 1, remember there is no way to get to terminal 1 from the hotel prior to 5 am. The train from T2 to T1 does not start until 5 am. For a place to sleep overnight, it is overpriced. But they are all overpriced close to the airport. So much so, that when used only as an in-transit airport, I'll try other airports.
Okay
4.0
Pros: I liked that it was in the airport.
Cons: I saw a lot of mold in the pool. My room smelled of mold as well. I totally regret staying at this hotel. I chose this hotel because it was listed at 5 star however I would rate it at 3 star at best.
Excellent
9.4
Pros: Breakfast was really complete and location is inside of the airport.
Cons: the host room wasnt that clean.
Good
7.1
Cons: The showers, that didn't have hot water!
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