Pros (+) The room and food are both excellent. The hospitality is world class.
5 stars
NH Collection Medellín Royal
Photos of NH Collection Medellín Royal
Overview
Luxury hotel with a full-service spa connected to a shopping center in Medellín A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request. NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include an outdoor pool and a fitness center.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at NH Collection Medellín Royal
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Conference rooms
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Conditioner
Dining
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Soundproof rooms
- Telephone
- City view
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bathroom
- Shower
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Outdoor dining area
Bedroom
- Socket near the bed
- Wardrobe or closet
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of NH Collection Medellín Royal
8.9
Very good
1158 verified ratings
Wonderful
703
Very good
186
Good
129
Okay
47
Fair
44
Mediocre
23
Poor
26
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the beautiful pool area and excellent breakfast. However, many reviews pointed out issues with the service, particularly at the front desk, where staff were described as rude or lacking warmth. Overall, while the hotel offers a clean and modern environment, the service experience left much to be desired.AI-Generated from customer reviews
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Cons (-) they did not have the reservetion!!! we had to sleep somewhere else!!!
Pros (+) A clean and contemporary hotel, beautiful pool area, delicious breakfast which was included, rooms were nice and clean, a bit sparse but satisfactory. Bathroom clean, simple. Check in staff were courteous and extremely friendly.
Cons (-) Nothing I really did not like.
Pros (+) Me gustó la gran mayoría de las cosas, la atención, la comodidad y el buen gusto
Cons (-) no me gusto que mi televisor no tuvo señal y el teléfono inalámbrico no servía
Pros (+) Great location in Poblado. The room and hotel was definitely more designed for business clients. Pool area was decent but the hot tubs were not remotely clean. Great restaurant.
Cons (-) The front desk staff was rude. They seemed bothered the few times we needed to speak to them. Restaurant staff was great and the bellhop also but everyone we encountered at the front desk gave us a cold reception. Your hotel is average at least tip the scale by having pleasant customer service.
Location
Carrera 42 No 5 Sur 130, Medellín
What's nearby
- Santa Fe Mall225 m
- Oviedo Mall310 m
- Parque Lleras1.4 km
- Poblado Park1.5 km
- Plaza Mayor Medellín Conventions and Exhibitions4.9 km
- Interactive Museum EPM5.3 km
- Parque de los Pies Descalzos5.4 km
- San Antonio Parque5.4 km
- Basilica de la Candelaria5.9 km
- Museo de Antioquia6.1 km
- Plaza Botero6.1 km
- Teatro Lido6.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 15954
When to book a room at NH Collection Medellín Royal
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Value for money | 8.6 |
|---|---|
Distance to city center | 1.7 km |
Nearest Airport | Medellín Enrique Olaya |
Distance to airport | 3.2 km |