Pros (+) The front staff was very friendly and helpful. The location is close to everything in Madrid. The 3 museums, the major plazas, the royal palace. I recommend a stay here.
4 stars
Mercure Madrid Centro
Photos of Mercure Madrid Centro
Overview
Located close to Sol Metro Station, Mercure Madrid Centro offers guests an ideal base when in Madrid. It is moments from Museo del Prado, restaurants and nightlife options.
On arrival, guests can appreciate views of Museo del Prado and Paseo del Prado, then arrange sightseeing excursions with guidance from the hotel's knowledgeable staff. Guests have access to express check-in/check-out, 24-hour reception and a meeting room.
Mercure Madrid Centro has 60 contemporary rooms that are filled with a range of essential facilities to ensure guests have a comfortable stay. Also included are a mini bar and wireless internet access.
The hotel offers a convenient on-site café where guests can grab a bite to eat before heading out to explore the region. In the evening, guests are invited to relax in the cosy lounge bar.
Mercure Madrid Centro is located 20-minute drive from Madrid-Barajas Airport and is a 10-minute walk from Atocha Railway Station. Puerta del Sol, Gran Via and Chueca are a short walk away.
Latest deals for Mercure Madrid Centro
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Mercure Madrid Centro
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Minibar
- Packed lunches
- Snack bar
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Accessibility and suitability
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Hardwood or parquet floors
- Soundproofing
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Bicycle rental
Family friendly
- Cribs available
Spa
- Massage
Reviews of Mercure Madrid Centro
8.4
Very good
2206 verified ratings
Wonderful
1070
Very good
504
Good
326
Okay
119
Fair
107
Mediocre
35
Poor
45
Summary of reviews
Guests say
Overall, guests appreciated the hotel's excellent location, being close to major attractions, and highlighted its cleanliness as a strong point. However, several guests encountered issues with the service, citing poor responses from staff and unfulfilled room requirements, which detracted from their experience. While many enjoyed the atmosphere of the local area, the service shortcomings left a disappointing impression on some guests.AI-Generated from customer reviews
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Score by provider
8.4 out of 10
765 reviews
9.3 out of 10
4 reviews
8.2 out of 10
3 reviews
All reviews
Pros (+) The hotel was clean and in a great and central location. Close to the Prado Museum.
Cons (-) Breakfast starts late: Early risers or those needing to get on the road early shouldn't waste their money on including breakfast.
Location
Lope De Vega 49, 28014 Madrid
What's nearby
- Museo del Prado209 m
- Museo Thyssen-Bornemisza249 m
- Museo Naval0.4 km
- Plaza de Cibeles0.6 km
- Museo Nacional Centro de Arte Reina Sofía0.7 km
- El Oso y el Madroño0.8 km
- Puerta del Sol0.8 km
- Puerta de Alcala0.9 km
- Parque del Retiro0.9 km
- Palacio de Cristal1.1 km
- Plaza Mayor1.1 km
- El Rastro1.2 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Mercure Madrid Centro
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Mercure Madrid Centro
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.7 km |
Nearest Airport | Madrid Barajas |
Distance to airport | 13.1 km |