The hotel staff could not have been more welcoming or more attentive. Excellent.
5 stars
Intercontinental Madrid, An IHG Hotel
Photos of Intercontinental Madrid, An IHG Hotel
Overview
This luxury hotel is situated in Madrid and is a few minutes on foot from Gregorio Maranon Metro Station. It also features a spa and wellness centre with a Jacuzzi and sauna.
This 5-star hotel offers a bowling alley, an express check-in and check-out feature and a beauty centre. Additionally, the multilingual staff are on hand to provide local information.
InterContinental Madrid provides air conditioned rooms with a mini bar and a pillow menu. They provide wireless internet access and a refrigerator.
Lunch and dinner are served every day at El Jardin Restaurant, as are Mediterranean and international specialties. In the evening, guests can relax in the comfortable lounge bar.
Madrid-Barajas Airport is around a 15-minute car ride from Hotel Intercontinental De Madrid and Nuevos Ministerios Station is within walking distance. Paseo de la Castellana and Downtown are a brief walk away.
Latest deals for Intercontinental Madrid, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Intercontinental Madrid, An IHG Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Landmark view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Electric kettle
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Radio
- CD player
- TV
- DVD player
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- EV charging station
- Valet parking
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Things to do
- Gift shop
- Casino
- Cycling
- Beauty salon
- Bowling
Family friendly
- Babysitting or child care
- Cribs available
- Books, DVDs, music for children
- Kids meals
- Kid-friendly buffet
Pool and spa
- Spa
- Hot tub
- Massage
- Sauna
Outdoor
- Outdoor dining area
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Fitness
- Fitness center
- Tennis
- Squash
Health and safety
- Daily housekeeping
- Safe
Reviews of Intercontinental Madrid, An IHG Hotel
8.8
Very good
598 verified ratings
Wonderful
320
Very good
99
Good
84
Okay
31
Fair
40
Mediocre
14
Poor
10
Summary of reviews
Guests say
Overall, guests appreciated the hotel's cleanliness and excellent location, particularly highlighting the friendly and attentive staff. However, many expressed disappointment with the service, stating that it did not meet their expectations, especially compared to the price they paid. Additionally, some guests found the atmosphere a bit outdated and felt that the amenities needed improvement.AI-Generated from customer reviews
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Score by provider
8.8 out of 10
187 reviews
9.6 out of 10
5 reviews
All reviews
Cons (-) The location is not centrally located but it is a nice neighborhood.
Pros (+) location and the staff
Pros (+) The club lounge make a huge difference
Pros (+) The staff were excellent. My wife suffered a nasty fall one night when we were out, twisting her knee badly. This resulted in her having to stay in her room for 2 whole days. The concierge provided ice packs and offered the use of a wheel chair around the hotel and the room staff were kindness personified.
Cons (-) The drinks were very expensive though I guess for a 5 star hotel this is to be expected.
Pros (+) Clean, luxury hotel. Good breakfast and facilities. Plesent staff.
Cons (-) Internet connection very poor. Had no internet at all. Room was to hot and we couldn't regulate the temperature.
Location
Paseo De La Castellana 49, 28046 Madrid
What's nearby
- Estado Santiago Bernabéu1.9 km
- Plaza de Cibeles1.9 km
- Paseo de la Castellana2 km
- Community of Madrid Sports Center2.1 km
- Las Ventas2.4 km
- Plaza de Espana2.4 km
- Puerta del Sol2.4 km
- Parque del Retiro2.4 km
- Madrid City Centre2.5 km
- Museo del Prado2.5 km
- Teatro Español2.6 km
- Plaza de Santa Ana2.6 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Intercontinental Madrid, An IHG Hotel
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Average nightly price per month
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Nearby hotels and places to stay
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Value for money | 8.3 |
|---|---|
Distance to city center | 2.6 km |
Nearest Airport | Madrid Barajas |
Distance to airport | 11.5 km |