Cons (-) At 5:40 in the morning intruders entered our room as we slept. They entered with flashlights through a side door and only left when we began screaming. It was a terrible experience. The hotel's recept...
Read more
5 stars
Hospes Puerta de Alcalá, a Member of Design Hotels
Photos of Hospes Puerta de Alcalá, a Member of Design Hotels
Overview
Located on Madrid’s central Plaza de la Independencia, Hospes Puerta de Alcalá is a handsome red-brick building built in 1883. This fine example of architecture from the Bourbon Restoration period was carefully restored and redesigned to include 41 uniquely decorated guestrooms, where fine dark woods offset hues of gold, silver, and white. The former royal estate and historic landmark now sports a minimalist style but retains the past in its moldings, columns, wrought iron, and woodwork. Enjoy Bodyna Spa, with its sauna, hammam, and fitness and relaxation area, as well as a top restaurant serving signature cuisine and great cocktails.
Latest deals for Hospes Puerta de Alcalá, a Member of Design Hotels
King room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hospes Puerta de Alcalá, a Member of Design Hotels
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Family rooms
- Landmark view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- City view
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Coffee machine
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Spa and wellness center
- Massage
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Bicycle rental
- Golf
- Cycling
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Hospes Puerta de Alcalá, a Member of Design Hotels
8.7
Very good
1429 verified ratings
Wonderful
927
Very good
235
Good
147
Okay
46
Fair
36
Mediocre
14
Poor
24
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, highlighting its central position and proximity to attractions. However, many expressed dissatisfaction with the cleanliness of the rooms and the quality of service, noting issues such as unclean linens and poor responsiveness from staff. Additionally, some guests reported problems with water pressure and privacy in bathrooms, which detracted from their overall experience.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.7 out of 10
525 reviews
7.8 out of 10
2 reviews
All reviews
Location
Plaza de la Independencia 3, 28001 Madrid
What's nearby
- Plaza de Cibeles354 m
- Parque del Retiro0.7 km
- Museo del Prado0.8 km
- Teatro Español1.1 km
- Plaza de Santa Ana1.2 km
- Puerta del Sol1.3 km
- Madrid City Centre1.4 km
- Community of Madrid Sports Center1.5 km
- Plaza Mayor1.6 km
- Teatro Real1.8 km
- Plaza de Oriente1.9 km
- Plaza de Espana2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hospes Puerta de Alcalá, a Member of Design Hotels
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hospes Puerta de Alcalá, a Member of Design Hotels
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in MadridMost recommended
See most recommended stays in MadridGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 1.3 km |
Nearest Airport | Madrid Barajas |
Distance to airport | 12.4 km |