Pros (+) Amazing location ! Great staff !
5 stars
Hotel Fenix Gran Meliá - The Leading Hotels of the World
Photos of Hotel Fenix Gran Meliá - The Leading Hotels of the World
Overview
Gran Melia Fenix offers charming accommodation in Madrid and is within walking distance of Alonso Martinez Metro Station. It also has a Jacuzzi and a rooftop terrace.
There are a variety of facilities available to those staying at the hotel, such as 24-hour room service, an executive floor and a coffee bar. Convenient services include an express check-in/check-out feature and a luggage storage facility.
The elegant rooms at this 5-star hotel feature a DVD player and an iPod docking station. Private bathrooms offer slippers, bathrobes and a bathtub.
Serving regional cuisine, Caray Restaurant provides a convenient setting for a satisfying meal. A variety of eating options are also found in the area.
Gran Melia Fenix is situated amongst the area's popular sightseeing attractions, including Chueca, Plaza de Cibeles and the Puerta de Alcala, which are a short walk away. It has easy access to public transport with Principe de Vergara Metro Station within a 20-minute walk.
Latest deals for Hotel Fenix Gran Meliá - The Leading Hotels of the World
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Fenix Gran Meliá - The Leading Hotels of the World
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
General
- Executive lounge access
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Accessibility and suitability
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Videogames
- Radio
- CD player
- TV
- Smartphone dock
- DVD player
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Snack bar
- Breakfast in the room
- Coffee machine
- Dining area
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- EV charging station
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Hot tub
- Spa and wellness center
- Massage
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Books, DVDs, music for children
Things to do
- Beauty salon
Fitness
- Fitness center
Reviews of Hotel Fenix Gran Meliá - The Leading Hotels of the World
8.9
Very good
1141 verified ratings
Wonderful
739
Very good
158
Good
122
Okay
57
Fair
31
Mediocre
15
Poor
19
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and cleanliness, highlighting the helpful staff and comfortable accommodations. However, there were significant concerns regarding the service quality, particularly with certain staff members and issues related to safety and room conditions.AI-Generated from customer reviews
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8.9 out of 10
315 reviews
9.6 out of 10
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1 review
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Location
Hermosilla 2, 28001 Madrid
What's nearby
- Plaza de Cibeles0.9 km
- Parque del Retiro1.4 km
- Museo del Prado1.4 km
- Community of Madrid Sports Center1.5 km
- Teatro Español1.6 km
- Puerta del Sol1.6 km
- Plaza de Santa Ana1.6 km
- Madrid City Centre1.7 km
- Plaza Mayor1.9 km
- Teatro Real2 km
- Plaza de Espana2 km
- Plaza de Oriente2.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Fenix Gran Meliá - The Leading Hotels of the World
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Nearby hotels and places to stay
Closest
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Value for money | 8.0 |
|---|---|
Distance to city center | 1.7 km |
Nearest Airport | Madrid Barajas |
Distance to airport | 12.0 km |