One desk clerk with a slow computer struggled to serve a line of seven guests checking in. He was professional, but he should have had backup. Suite had a kitchenette but no dishes, glasses or utensil...
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2 stars
Best Western West Towne Suites
Photos of Best Western West Towne Suites
Overview
Made-to-order hot breakfast and free Wi-Fi are just some of the perks you receive when staying at our Madison West hotel. Located near the University of Wisconsin and the UW and VA Hospitals the Best Western West Towne Suites offers the best in breakfast with our free made-to-order breakfast that includes a choice of fresh eggs 'cooked the way you like it', French toast, pancakes, sausage, bacon and potato cubes. Along with choices of fruit, assorted cereals, yogurt, home-made muffins, bagels and bread, you can get it To-Go or enjoy in our spacious breakfast area. Whether visiting Madison on business or leisure you're never far from where you want to be. Our shuttle to area corporations and easy access to Highway 12 and "The Beltline" means reaching Alliant Energy® Center, Sub-Zero Group, EPIC Systems or CUNA Mutual is fast and easy. TDS® Telecom and Spectrum brands, the Exact Sciences and a bevy of restaurants and shopping are minutes away. You're never far from the action and culture this Capitol city offers. Badger football games, World Dairy Expo and Midwest Horsefair happen here. Reddan Soccer Park and the Ice Arena are fantastic places to spend the afternoon or visit West Towne, Greenway Station and Hilldale Mall. Get active with access to the biking trails right outside the hotel or visit the many county and state parks that are just minutes away. Laser Tag and Schwoegler's Bowling Lanes are indoor activities all within blocks of the hotel. Don't forget about the miniature golf at Vitense Golfland for a great family activity. Neighboring towns of Middleton, Fitchburg, Verona and Oregon are within a ten-minute drive. Stroll down to Memorial High School to catch a game. The Henry Vilas Zoo, Arboretum, University Ridge Golf Course, Odana Hills. Our spacious and stylish rooms and suites offer you all the comforts of home with all the perks you come to expect. Book your next stay with the Best Western West Towne Suites for an easy, enjoyable visit.
Latest deals for Best Western West Towne Suites
Standard room
Queen room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Best Western West Towne Suites
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Kitchen
- Microwave
- Kitchenware
- Stovetop
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Dining
- Snack bar
- Restaurant
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Golf
- Cycling
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Kid-friendly buffet
Pool and spa
- Hot tub
Fitness
- Fitness center
Reviews of Best Western West Towne Suites
7.9
Good
1177 verified ratings
Wonderful
548
Very good
219
Good
189
Okay
57
Fair
61
Mediocre
31
Poor
72
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the fantastic breakfast options available, often highlighting the friendly and attentive staff. However, many voiced their dissatisfaction with the bed comfort, specifically mentioning issues with the sofa sleeper. The location received generally positive remarks, though some guests encountered problems with room keys and humidity issues.AI-Generated from customer reviews
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8 out of 10
2 reviews
All reviews
Pros (+) Breakfast was good - made to order, beds were comfortable, clean rooms!
Cons (-) Nothing
Pros (+) Made to order breakfast! Good value.
Cons (-) Very loud, squeaky floors above us.
Pros (+) You could hear the people in the room above walking around, but it wasn't unbearable.
Cons (-) Musty smelly room. Had to change rooms. Headache every morning.
Pros (+) I guess the only thing I could really say was the room was clean.
Cons (-) I don't normally write bad reviews, but this stay was just not very enjoyable. I was disappointed because the pictures made the place look brand new, but it was far from that. The bed sheets and blank...
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Location
650 Grand Canyon Drive, Madison, WI 53719-1044
What's nearby
- Hilldale Shopping Center4.4 km
- Henry Vilas Zoo7.2 km
- Camp Randall Stadium7.2 km
- University of Wisconsin-Madison7.4 km
- University of Wisconsin-Madison Geology Museum7.8 km
- Chazen Museum of Art8.4 km
- Kohl Center8.5 km
- Madison Museum of Contemporary Art9.2 km
- Orpheum Theater9.2 km
- Overture Center for the Arts9.3 km
- State of Wisconsin Historical Museum9.4 km
- Wisconsin Veterans Museum9.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western West Towne Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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FAQs when booking at Best Western West Towne Suites
Nearby hotels and places to stay
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See most recommended stays in MadisonGood to know
Value for money | 8.4 |
|---|---|
Distance to city center | 8.2 km |
Nearest Airport | Madison Truax Field |
Distance to airport | 16.1 km |