Pros (+) Hotsprings, rooms and food was amazing! Best location to travel around Arsenal.
Cons (-) Honestly I can’t come up with anything that needed improvement. Fantastic!
4 stars
Volcano Lodge, Hotel & Thermal Experience
7 Km West From La Fortuna, La Fortuna 21007, Costa Rica
La Fortuna, Costa Rica
See location+506 2479 2800Photos of Volcano Lodge, Hotel & Thermal Experience
Overview
Volcano Lodge Hotel & Thermal Experience provides 3-star accommodation, plus facial treatments, an outdoor pool and a beauty centre. It has a spa and wellness centre, as well as a 24-hour reception, a kids pool and a lake.
A variety of premium services are available for guests of Volcano Lodge Hotel & Thermal Experience, such as a currency exchange, a concierge and a ticket service. Airport transfers, a laundry service and a dry cleaning service are available on request.
The hotel features rustic rooms equipped with a hair dryer, cable/satellite channels and tea and coffee making facilities. They are air conditioned and offer wireless internet access, a telephone and a private bathroom.
The hotel features restaurant and bar where guests are able to unwind at the end of the day with a meal and a drink.
Latest deals for Volcano Lodge, Hotel & Thermal Experience
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Volcano Lodge, Hotel & Thermal Experience
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
- TV
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Open-air bath
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Services and conveniences
- Car rental
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Bottle of water
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Conditioner
Things to do
- Gift shop
- Hiking
- Eco tourism
- Hot spring bath
- Board games/puzzles
- Game room
- Darts
- Horse riding
- Pool table
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Pool and spa
- Private pool
- Pool bar
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
General
- Family rooms
- Garden view
- Slippers
- Inner courtyard view
- Lockers
- Telephone
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled Access
- Adapted bath
- No smoking
- Toilet with grab rails
Family friendly
- Cribs available
- Child pool
- Kids meals
- Complimentary breakfast
- Playground
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Reviews of Volcano Lodge, Hotel & Thermal Experience
8.9
Very good
2388 verified ratings
Wonderful
1639
Very good
437
Good
162
Okay
61
Fair
41
Mediocre
15
Poor
33
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, especially the beautiful views and well-maintained grounds. However, many reviews highlighted significant issues with service, including unresponsive staff and poor handling of incidents. Overall, while the setting and facilities were praised, the service left much to be desired.AI-Generated from customer reviews
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Score by provider
8.9 out of 10
784 reviews
8.8 out of 10
4 reviews
9.8 out of 10
2 reviews
All reviews
Pros (+) The hotel is set in stunning scenery and the grounds are fantastic it has been very well thought through. Very friendly helpful staff and easy to find. They served some delicious cocktails and they were always made to perfection! I'd recommend this hotel to anyone.
Cons (-) The only thing that let it down was That the food wasn't really that great. We had different steaks both nights and both times they were over cooked and tough. The breakfast is a buffet and again could just use a bit more attention.
Pros (+) I cannot say enough about our stay at the Volcano Lodge and Springs. We booked it because the rainy season rates were hard to pass up and because 95% of previous guests rated it Excellent. The room rates were so low that I wondered if the ratings could be true...but I have never had more good things to share about a hotel experience! We stayed in a superior room with an amazing view of Arenal from...
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Pros (+) Great pool, amazing staff, very clean. Good location.
Cons (-) Wifi was weak if some places, but not a big deal!
Location
7 Km West From La Fortuna, La Fortuna 21007
What's nearby
- Arenal Natura Ecological Park284 m
- Los Lagos Hot Springs1.2 km
- Termales Los Laureles1.7 km
- Baldi Hot Springs2 km
- Ecotermales Fortuna2.1 km
- Ecoglide Arenal Park2.9 km
- Tabacon Hot Springs3.7 km
- Arenal Volcano National Park4.3 km
- Reno's International Mini Golf5.3 km
- Kalambu Hot Springs Water Park6.1 km
- Mount Chato6.4 km
- La Fortuna Waterfall6.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Volcano Lodge, Hotel & Thermal Experience
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See most recommended stays in La FortunaGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 5.7 km |
Nearest Airport | La Fortuna |
Distance to airport | 12.5 km |