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Rocana Hotel
3 stars

Rocana Hotel

B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, Kuantan 25000, Malaysia
Kuantan, Malaysia
See location+60 9517 3993
From
₱1,974
Cheapest

rate per night

8.4
Very good
based on 1221 reviews
1,221 reviews
Room type
Provider
Nightly total
Superior room
₱1,974
Double room
₱2,210
King room
₱2,663
14 more Rocana Hotel deals
14 more Rocana Hotel deals

Photos of Rocana Hotel

Overview

Rating
Hotel in Kuantan with a 24-hour front desk and a restaurant This smoke-free hotel features a restaurant, a business center, and a meeting room. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Rocana Hotel offers 87 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. This Kuantan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.
Rating
8.4
Very good
Based on 1,221 verified guest reviews

Latest deals for Rocana Hotel

Thu 5/1
Fri 5/2
Deluxe room
bed type unknown
₱3,898
1 king bed
₱4,861
Superior room
bed type unknown
₱1,974
bed type unknown
₱1,985
bed type unknown
₱2,025
King room
bed type unknown
₱2,663
Double room
1 double bed
₱2,210
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at Rocana Hotel

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Bathroom

  • Shower
  • Shower cap
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Tea/coffee maker
  • Kettle
  • Coffee machine
  • Coffee shop

Services and conveniences

  • Business center
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24hr front desk

Accessibility and suitability

  • Disabled Access
  • Elevator
  • Accessible by elevator
  • No smoking
  • Upper floors accessible by elevator

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

General

  • Seating area
  • Hardwood or parquet floors
  • Telephone
  • Storage available

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Parking and transportation

  • Free parking

Health and safety

  • Daily housekeeping

Reviews of Rocana Hotel

8.4
Very good
1221 verified ratings
Wonderful
537
Very good
310
Good
199
Okay
92
Fair
44
Mediocre
24
Poor
15

Summary of reviews

Guests say
Guests appreciated the hotel's strategic location, being close to shopping malls and restaurants, and many found the rooms clean and spacious. However, there were several complaints regarding the service, with some guests experiencing rude staff and inadequate customer support. Overall, while the hotel has its strengths, improvements in service are needed to enhance the guest experience.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
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Score by provider

All reviews

6.2
Okay
Anonymous, Jun 2016
Pros (+) Clean
Cons (-) A/C very weak Horrible customer service. Rude front desk lady (with braces). Asked her about the way of the elevator, but she showed the wrong direction (towards restaurant???) Makes me think she did it on purpose!!!painful when u have a lot of luggage! Took a while b4 they confirmed my online reservation! They haven't even apologized for the wait!!!her boss (Chinese), was careless about the situa...
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Location

B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, Kuantan 25000

What's nearby

  • Stadium Darul Makmur0.6 km
  • Wan Fo Tien Temple1 km
  • Heroes Museum1.1 km
  • Gelora Park2.3 km
  • Taman Teruntum Mini Zoo4.2 km
  • Natural Batik Factory12.6 km
  • Sungai Pandan Waterfall20.6 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Rocana Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Rocana Hotel

  • Where is Rocana Hotel located?

    Rocana Hotel is located at B2-B10, Lorong Tun Ismail 8, Sri Dagangan II, 1 km from the center of Kuantan. Stadium Darul Makmur is the closest landmark to Rocana Hotel.

  • When is check-in time and check-out time at Rocana Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Rocana Hotel.

  • Does Rocana Hotel offer free Wi-Fi?

    Yes, Rocana Hotel offers free Wi-Fi.

  • Does Rocana Hotel offer free parking?

    Yes, Rocana Hotel offers free parking.

  • How far is Rocana Hotel from the airport?

    Rocana Hotel is 13.9 km from Kuantan. Rocana Hotel is 80.6 km from Kerteh.

  • How does KAYAK find such great Rocana Hotel hotel deals?

    KAYAK scours the web for all room deals available at Rocana Hotel in Kuantan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Rocana Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Rocana Hotel.

See more FAQs

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Most recommended

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2-star hotel
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4-star hotel
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4-star hotel
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Good to know

Value for money

8.4

Distance to city center

1.0 km

Nearest Airport

Kuantan

Distance to airport

13.2 km

Everything you need to know for your stay in Kuantan

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