Great location, nice hotel but poor service
5 stars
Holiday Inn Krakow City Centre
Photos of Holiday Inn Krakow City Centre
Overview
Within a 20-minute stroll from The Krakow Central Station, Holiday Inn Krakow City Centre provides guests with a convenient base while visiting Krakow. It also provides valet parking, an executive floor and 24-hour room service.
The hotel has been recently refurbished and offers babysitting/child services, a 24-hour reception and an airport shuttle. In addition, the multilingual staff are on hand to provide assistance. The hotel also features a well-equipped gym.
Equipped to ensure an enjoyable stay, rooms at Holiday Inn Krakow City Centre have internet access, a mini bar and movies-on-demand. All offer a bathtub, a private bathroom and tea and coffee making facilities.
Holiday Inn Krakow City Centre features restaurant and bar where guests are able to unwind of an evening. For those preferring to eat out, the surrounding neighbourhood provides several bars and restaurants with a choice of different cuisines. For those spending the day out, the hotel offers packed lunches.
Set in Wesola Zachod, Holiday Inn Krakow City Centre is an ideal base with the Historical Museum of Krakow, Main Market Square and the Academy of Music in Krakow all a short walk away. Guests can also visit Wawel Cathedral, Jagiellonian University and the Wawel Royal Castle.
Latest deals for Holiday Inn Krakow City Centre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Holiday Inn Krakow City Centre
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
General
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Carpeted
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- Blu-ray player
- CD player
- TV
- DVD player
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Board games/puzzles
- Cycling
- Hiking
Outdoor
- Outdoor dining area
- Outdoor furniture
- Terrace/Patio
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Spa
- Massage
Reviews of Holiday Inn Krakow City Centre
8.8
Very good
1962 verified ratings
Wonderful
1215
Very good
347
Good
218
Okay
72
Fair
52
Mediocre
21
Poor
37
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, noting its proximity to city attractions, as well as the cleanliness of the rooms. However, there were complaints regarding the service at the reception, with guests experiencing slow responses to requests and some unprofessional interactions.AI-Generated from customer reviews
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8.8 out of 10
660 reviews
9.2 out of 10
20 reviews
8.2 out of 10
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8.4 out of 10
1 review
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Location
Ul Wielopole 4, 31-072 Krakow, Malopolskie
What's nearby
- Academy of Music in Krakow286 m
- Kościół Mariacki0.4 km
- Main Market Square0.5 km
- Cloth Hall0.5 km
- Krakow Old Town0.5 km
- Krakow City Centre0.6 km
- Muzeum Historyczne Miasta Krakowa0.6 km
- Brama Floriańska0.7 km
- Uniwersytet Jagielloński0.7 km
- Barbakan0.7 km
- Królewska Katedra na Wawelu0.7 km
- Wawel Castle0.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Holiday Inn Krakow City Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in KrakowGood to know
Value for money | 8.3 |
|---|---|
Distance to city center | 0.6 km |
Nearest Airport | Krakow J. Paul II Balice |
Distance to airport | 11.0 km |