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2 stars

The Crossroads Hotel and Suites Irving

3135 East John Carpenter Freeway, Irving, TX 75062, United States
Irving, TX
See location+1 972 894 1900
From
₱3,057
Cheapest

rate per night

6.1
Okay
based on 423 reviews
423 reviews

Overview

Rating

Located in Irving, The Crossroads Hotel & Suites has 112 rooms and a convenient location that is just a short distance from a metro station, as well as the Dallas Love Field Airport. Free parking is available at this family-friendly property, but travelers should note that pets are not allowed. There are designated smoking areas at the hotel. The hotel can accommodate accessibility needs.

Guests can choose from single suites, double rooms, double suites, and king rooms at the hotel. Some of the suites have jetted tubs. Some of the amenities guests will find in the rooms include free WiFi, cable TV, air conditioning, a private bathroom, microwave, refrigerator, desk, phone, and free local calls.

The property offers an array of amenities for the guests to enjoy, such as a snack bar and free WiFi in the public areas. Other amenities include laundry facilities, a conference space, dry cleaning services, daily housekeeping, and a 24hr front desk.

The hotel guests will be close to many popular locations that they might want or need to visit. The University of Dallas is a short drive away, as is Version Theatre, Dealy Plaza, Klyde Warren Park, Dallas Market Center, and the Frontiers of Flight Museum. The travelers will also find many places in the area where they can grab a bite to eat. Some of the options include Pollo Regio, Classic Chicago Gourmet Pizza, Bennigan’s, Taquerias Arandas, and Wendy’s.

Rating
6.1
Okay
Based on 423 verified guest reviews

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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Crossroads Hotel and Suites Irving

  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet
  • Laundry service

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled Access
  • Elevator
  • Upper floors accessible by elevator
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Private bathroom

General

  • Family rooms
  • Seating area
  • Sofa
  • Telephone
  • Carpeted

Services and conveniences

  • Wake-up service
  • Meeting/Banquet facilities
  • Key access
  • Key card access
  • 24hr front desk

Bedroom

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Dining

  • Microwave
  • Refrigerator
  • Vending machine (drinks)
  • Vending machine (snacks)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service

Pool and spa

  • Hot tub

Parking and transportation

  • Free parking

Workspace

  • Fax/photocopying

Health and safety

  • Safe

Reviews of The Crossroads Hotel and Suites Irving

6.1
Okay
423 verified ratings
Wonderful
86
Very good
32
Good
40
Okay
19
Fair
34
Mediocre
36
Poor
176

Summary of reviews

Guests say
Guests overwhelmingly report severe cleanliness issues, with numerous mentions of roaches, dirty linens, and unkempt rooms. The service is criticized for being unhelpful and unresponsive, with language barriers complicating communication. Many guests feel that the hotel does not provide value for the price, citing poor conditions and a lack of basic amenities. Overall, the experience has left many guests traumatized and dissatisfied, with several stating they would never return.
AI-Generated from customer reviews
Cleanliness0 out of 10
Service0 out of 10
Value for Price0 out of 10
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All reviews

2.0
Poor
Anonymous, Feb 2022
Room was disgusting bathroom filthy sheets were stained this was the nastiest hotel I have ever stayed in just awful the good reviews are false

Location

3135 East John Carpenter Freeway, Irving, TX 75062

What's nearby

  • Homewood Suites by Hilton Dallas-Irving-Las Colinas4.6 km
  • The Mustangs of Las Colinas5.2 km
  • Ruth Paine House Museum5.6 km
  • Baylor Scott & White Medical Center - Irving5.7 km
  • Irving Arts Center5.8 km
  • Four Seasons Resort and Club Dallas at Las Colinas6 km
  • Irving Convention Center at Las Colinas6.1 km
  • National Scouting Museum8.6 km
  • Irving Mall9 km
  • Las Colinas Medical Center9 km
  • Las Colinas Symphony Orchestra9.4 km
  • Irving Market Center9.7 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at The Crossroads Hotel and Suites Irving

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Crossroads Hotel and Suites Irving

  • Where is The Crossroads Hotel and Suites Irving located?

    The Crossroads Hotel and Suites Irving is located at 3135 East John Carpenter Freeway, 5.2 km from the center of Irving. Homewood Suites by Hilton Dallas-Irving-Las Colinas is the closest landmark to The Crossroads Hotel and Suites Irving.

  • When is check-in time and check-out time at The Crossroads Hotel and Suites Irving?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Crossroads Hotel and Suites Irving.

  • Does The Crossroads Hotel and Suites Irving offer free Wi-Fi?

    Yes, The Crossroads Hotel and Suites Irving offers free Wi-Fi.

  • Does The Crossroads Hotel and Suites Irving offer free parking?

    Yes, The Crossroads Hotel and Suites Irving offers free parking.

  • How far is The Crossroads Hotel and Suites Irving from the airport?

    The Crossroads Hotel and Suites Irving is 4.7 km from Dallas Love Field. The Crossroads Hotel and Suites Irving is 14.4 km from Dallas/Fort Worth.

  • How does KAYAK find such great The Crossroads Hotel and Suites Irving hotel deals?

    KAYAK scours the web for all room deals available at The Crossroads Hotel and Suites Irving in Irving and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Crossroads Hotel and Suites Irving and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Crossroads Hotel and Suites Irving.

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Good to know

Value for money

6.8

Distance to city center

5.2 km

Nearest Airport

Dallas Love Field

Distance to airport

4.7 km

Everything you need to know for your stay in Irving

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