Loved the proximity to the convention center, the history of the site, and the rooms in actual trains. The room was okay as I ended up having bad allergies - think the carpet needs cleaning. Also, exp...
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3 stars
Crowne Plaza Indianapolis-Dwtn-Union Stn
123 West Louisiana Street, Indianapolis, IN 46225, United States
Indianapolis, IN
See location+1 317 631 2221Photos of Crowne Plaza Indianapolis-Dwtn-Union Stn
Overview
Welcome to the Crowne Plaza® Indianapolis-Dwtn-Union-Stn located in the heart of downtown Indianapolis, just 14 miles from the Indianapolis International Airport. The hotel is within walking distance to Lucas Oil Stadium, Gainbridge Fieldhouse, and all of downtown’s entertainment and dining options. The Romanesque revival-style hotel features 26 early 1900’s authentic Pullman Train Car guest rooms which provide a unique stay. There are two full-service restaurants within the hotel located off the hotel lobby. 123 West offers breakfast each morning and Taggart’s offers a full-service bar and dinner service. The hotel is listed on the National Register of Historic Places and located on America’s first Union Station site.
Latest deals for Crowne Plaza Indianapolis-Dwtn-Union Stn
Queen room
Executive room
Standard room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Crowne Plaza Indianapolis-Dwtn-Union Stn
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Parking
- Valet parking
- Private parking
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Fitness
- Fitness center
Pool
- Pool
Reviews of Crowne Plaza Indianapolis-Dwtn-Union Stn
8.2
Very good
1120 verified ratings
Wonderful
640
Very good
174
Good
100
Okay
47
Fair
56
Mediocre
37
Poor
66
Summary of reviews
Guests say
Guests loved the unique atmosphere and location of the hotel, particularly the historic train station theme and the convenience of nearby attractions. However, there were complaints regarding service, room comfort, and amenities, such as parking fees and lack of certain items in the gift shop.AI-Generated from customer reviews
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Pros (+) Location - some positive changes on the layout of the pub space Just like real estate LOCATION LOCATION LOCATION
Cons (-) The staff need to take more ownership. I understand that COVID is got all of us stir crazy but allowing guest to be in the lobby and in public space until 130-2am talking loud is just for the birds es...
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Pros (+) Liked the white sheets, quality linens in our two queen bed room. The queen bed rooms are bigger than the king size rooms. Rooms are quiet and well laid out. Very convenient. We got 2 sets of towels e...
Cons (-) The bar area was set up with too many tvs, so group conversation was limited.
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Location
123 West Louisiana Street, Indianapolis, IN 46225
What's nearby
- Indianapolis Union Station130 m
- Indiana Convention Center287 m
- Lucas Oil Stadium322 m
- Gainbridge Fieldhouse0.5 km
- Christopher Columbus0.6 km
- Indiana State Capitol0.6 km
- E Pluribus Unum0.8 km
- Eiteljorg Museum0.8 km
- Indianapolis Zoo1.3 km
- White River State Park1.4 km
- East Gate - West Gate1.5 km
- The Cathcart1.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Crowne Plaza Indianapolis-Dwtn-Union Stn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Crowne Plaza Indianapolis-Dwtn-Union Stn
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in IndianapolisGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 0.7 km |
Nearest Airport | Indianapolis |
Distance to airport | 12.8 km |