5 stars
Grand Hyatt Hangzhou
Photos of Grand Hyatt Hangzhou
Overview
Lakefront Hangzhou hotel in Shangcheng with 5 restaurants 5 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Grand Hyatt Hangzhou offers 388 accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the hotel include an indoor pool, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Grand Hyatt Hangzhou
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee shop
- Valet parking
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
- Pool with a view
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Air-conditioned
Parking and transportation
- Airport shuttle
- Free parking
- Valet parking
- Private parking
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Hiking
- Bicycle rental
- Beauty salon
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
General
- Seating area
- Telephone
- Storage available
Media and entertainment
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
Fitness
- Fitness center
Reviews of Grand Hyatt Hangzhou
8.4
Very good
484 verified ratings
Wonderful
236
Very good
89
Good
82
Okay
23
Fair
24
Mediocre
12
Poor
18
Summary of reviews
Guests say
Overall, guests highly praised the hotel's location, enjoying its proximity to the beautiful West Lake and nearby shopping areas. Many appreciated the cleanliness and comfort of the rooms, along with the quality of the breakfast and the excellent service provided by the staff, particularly highlighting their attentiveness and help in planning activities. However, some guests noted issues with cleanliness in their rooms and common areas, and concerns about staff's English proficiency and service attitude.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.3 out of 10
2 reviews
9.4 out of 10
1 review
Location
28 Hu Bin Road, Hangzhou 310007
What's nearby
- Baochu Pagoda0.9 km
- West Lake1.3 km
- Hangzhou Theatre1.7 km
- Wulin Square1.8 km
- Hangzhou Railway Station2.4 km
- Leifeng Pagoda2.8 km
- Hangzhou Botanical Garden2.8 km
- Jingci Temple3 km
- Yellow Dragon Sports Center3.1 km
- Zhejiang University Yuquan Campus3.5 km
- China National Tea Museum4.6 km
- Hangzhou Zoo5.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Grand Hyatt Hangzhou
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Grand Hyatt Hangzhou
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HangzhouMost recommended
See most recommended stays in HangzhouGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 4.1 km |
Nearest Airport | Hangzhou |
Distance to airport | 26.9 km |