4 stars
Mercure Hotel Hamburg City
Photos of Mercure Hotel Hamburg City
Overview
Our renovated hotel is located in the heart of the Hanseatic city. It is within walking distance to the city center, 800 m from the Harry Potter Theater and 1.5 km from the main train station. A bus and metro station are nearby. The airport is 12 km away. You can reach us by car via the A1 and A7. Paid parking is available at the hotel.
Latest deals for Mercure Hotel Hamburg City
*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Mercure Hotel Hamburg City
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Things to do
- Bicycle rental
- Board games/puzzles
- Cycling
Parking and transportation
- Parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
- Baby safety gates
Spa
- Sauna
Reviews of Mercure Hotel Hamburg City
7.8
Good
2104 verified ratings
Wonderful
594
Very good
597
Good
481
Okay
191
Fair
129
Mediocre
64
Poor
48
Summary of reviews
Guests say
Overall, guests have expressed significant dissatisfaction with the hotel's service and cleanliness, citing issues such as lack of chair availability, unclean carpets, and infrequent room cleaning. Many felt that the hotel was overpriced considering the amenities and service provided, while some guests appreciated the friendly staff and favorable location. Positive notes included the presence of amenities like breakfast and parking, along with comfort in certain hotel aspects.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
Location
Amsinckstr. 53, 20097 Hamburg, Hamburg
What's nearby
- Hammerbrook0.4 km
- Hamburg Central Bus Station0.9 km
- Speicherstadt1.3 km
- Hamburger Rathaus1.7 km
- Nikolaikirche1.8 km
- Hamburg City Centre1.9 km
- Elbphilharmonie2.2 km
- Staatsoper Hamburg2.3 km
- Museum für Hamburgische Geschichte3 km
- Universität Hamburg3.2 km
- Landungsbrücken3.3 km
- Port of Hamburg3.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Mercure Hotel Hamburg City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Mercure Hotel Hamburg City
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HamburgMost recommended
See most recommended stays in HamburgGood to know
Value for money | 7.2 |
|---|---|
Distance to city center | 1.3 km |
Nearest Airport | Hamburg |
Distance to airport | 9.7 km |