Rooms Make yourself at home in one of the 17 individually decorated guestrooms, featuring minibars and LCD televisions. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, as well as phones with free international calls. Amenities Pamper yourself with onsite massages or take in the view from a terrace. This cruise ship also features complimentary wireless Internet access, wedding services, and tour/ticket assistance. Guests can catch a ride on the shuttle (surcharge), which operates within 167 km. Business}, Other Amenities Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this cruise ship consist of conference space and a meeting room. A roundtrip airport shuttle and a cruise ship terminal shuttle are provided for an additional charge. Property Location This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Dining Grab a bite to eat at the cruise ship's fine-dining restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is included. Optional Charges Late check-out fee: VND 1185000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 12:00 PM Checkin end at 12:30 PM The minimum age of Checkin 15 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property offers transfers from the cruise terminal (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must contact the cruise office 24 hours in advance of arrival with their passport information, birthday, and Visa expiry details to register with the Halong Bay Port Authority. A valid passport is required for all guests and must be presented at time of boarding. Children must board with their parents. Guests who are denied boarding for not presenting valid passports for inspection by police and port authorities will not receive refunds. Contact the cruise office using the number provided in the booking confirmation email. The Full Board rate plan begins at lunch on departure date and ends after buffet brunch on the final day of the cruise. This cruise ship's itinerary includes the following: 1st Day: Arrive at Tuan Chau Wharf by noon for embarkation. After lunch, cruise to South East Halong Bay, passing by Chicken Rock, Finger Islet, and Frog Islet. At approximately 3 PM, arrive at Sung Sot Cave (Surprising Cave) to explore stalagmite and stalactite formation and enjoy Halong Bay views from a 720-stair climb (rubber shoes recommended). Reboard for relaxation on the sun deck. Activities, dinner, and overnight aboard the ship. 2nd Day for guests staying 1 night: After Tai Chi and breakfast, head to Luon Cave for rowing boat/ kayaking or head to Ti Top Island for swimming and hiking, and Halong Bay views from a 430-stair climb. After check-out, buffet brunch is served as the boat returns to Tuan Chau by 10:45 AM. Shuttle van services transport guests to Hanoi by 3:30 PM. 2nd Day for guests staying 2 nights: After Tai Chi and breakfast, board the day trip boat for trip to Cua Van Floating fishing villages and Luon Cave. Enjoy rowing boat or kayaking, followed by lunch on day trip boat. Return to cruise at 3:30 PM. Activities, dinner, and overnight aboard the ship. 3rd Day for guests staying 2 nights: After Tai Chi and breakfast, head to Luon Cave for row boating or kayaking, or head to Ti Top Island for swimming and hiking and Halong Bay views from a 430-stair climb. After check-out, buffet brunch is served as the boat returns to Tuan Chau by 10:45 AM. Shuttle van services transport guests to Hanoi by 3:30 PM. Guests who have flights from Hanoi after disembarkation should notify cruise staff. Guests must contact this cruise ship 3 days in advance to arrange transportation (surcharge) from Hanoi to Ha Long, which is 2.5 hours away by car using the new highway. A roundtrip daily transfer departs between 8:30 AM and 9 AM. The fee is USD 55 per adult and USD 35 per child ages 5-12. Following the cruise, a van will transport guests back to Hanoi. A roundtrip daily private car from Hanoi to Ha Long departs at 9 AM. The fee is USD 170 per car (maximum 2 passengers) or USD 185 per car (maximum 3 passengers). Check-Out Checkout is done at 9:30 AM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures