Shower didn't work. Stains on the bedbsheets. Candy wrappers between the bedposts. Its a very run down motel that's not taken care of.
2 stars
Red Roof Inn El Paso West
Photos of Red Roof Inn El Paso West
Overview
Hotel in El Paso with a 24-hour business center and a seasonal outdoor pool Along with a 24-hour business center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and ATM/banking services are onsite. Red Roof Inn El Paso West offers 120 air-conditioned accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include a seasonal outdoor pool.
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Amenities at Red Roof Inn El Paso West
- Outdoor pool
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Pets allowed on request. Charges may apply.
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Shower chair
- Accessible by elevator
- Adapted bath
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Raised toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Kitchenette
Services and conveniences
- Business center
- Wake-up service
- Key access
- 24hr front desk
- Smoking rooms available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Window
- Seating area
- Telephone
- Carpeted
Bedroom
- Socket near the bed
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Parking and transportation
- Free parking
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Pool
- Outdoor pool
Reviews of Red Roof Inn El Paso West
6.8
Okay
947 verified ratings
Wonderful
217
Very good
104
Good
139
Okay
85
Fair
104
Mediocre
64
Poor
234
Summary of reviews
Guests say
Guests appreciated the hotel's location and spaciousness, but many expressed dissatisfaction with cleanliness, service, and bed comfort. Issues like bugs, dirty bathrooms, and unhelpful staff were frequently mentioned, leading to a generally negative experience.AI-Generated from customer reviews
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The lady at night she was not helpful at All I asked Her to stay 2 Hours extra because we got there really late at night around 2 AM but she refused But no problem
Cons (-) I was initially checked into a room that should've been closed for renovation. Room 226- The bedroom door frame was broken and the top latch wouldn't lock the door. The bathtub needed recaulking and the shower had a very loud noise in the pipe wen turned on. The shower head was full of calcium deposits. The walls in the room were dirty and needed to be repainted. the hotel manager should be ashame...
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Pros (+) Cheapish. Open
Cons (-) Pool was drained and the place is creepy
Cons (-) you call this a franchise motel?, very poor. Am a manager of a motel also, should see my motel. dan
Pros (+) Location
Cons (-) Breakfast was mentioned as one of the amenities, which it was not the case. Also very basic room. I won't be staying at this hotel again.
Pros (+) Location was great. After a long drive, having plentiful choices of food in the area is kind of a luxury. Plus there's a big grocery store near by to stock up on supplies and what not. Internet was fast. Was able to watch youtube and browse with very little lag or herky jerky video playback. Fast internet seem, though often advertised, is pretty rare in my many many hotel stays.
Cons (-) It was dimly lit which heightened the drabness of the whole place. I get that Red Roof Inn is a budget brand but I stayed in an updated motel 6 on the same trip and its a good reminder that cheap doesn't mean things cant have a bit of color and thoughtfulness. Mostly though the front desk clerk that checked me in was almost hilariously uninterested. I mean I get it, this isn't probably the most st...
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Location
7530 Remcon Circle, El Paso, TX 79912
What's nearby
- Sunland Park Mall3.3 km
- Sun Bowl Stadium9 km
- University of Texas at El Paso9.4 km
- Centennial Museum and Chihuahuan Desert Gardens9.4 km
- North Franklin Mountain10.2 km
- Cathedral Parish of Saint Patrick10.5 km
- El Paso Holocaust Museum & Study Center10.9 km
- Plaza Theatre11.3 km
- El Paso Museum of Art11.3 km
- Williams Convention Center11.3 km
- Anson Mills Building11.3 km
- Abraham Chavez Theater11.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Red Roof Inn El Paso West
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See most recommended stays in El PasoGood to know
Value for money | 7.1 |
|---|---|
Distance to city center | 11.5 km |
Nearest Airport | El Paso |
Distance to airport | 18.2 km |