Pros (+) The kindness of the staff, the location and the heating.
Cons (-) Breakfast is good, but it could be more varied.
3 stars
Hotel Hacienda Cusco Plaza
Photos of Hotel Hacienda Cusco Plaza
Overview
Colonial Cusco hotel in Cusco Historic Center with free breakfast This smoke-free hotel features a restaurant, a bar/lounge, and a business center. Free buffet breakfast, free WiFi in public areas, and free airport drop-off are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Hotel Hacienda Cusco Plaza offers 58 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include showers. This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Latest deals for Hotel Hacienda Cusco Plaza
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Hacienda Cusco Plaza
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key access
- 24hr front desk
Accessibility and suitability
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
Bathroom
- Shower
- Hairdryer
- Toilet paper
- Private bathroom
General
- Window
- Telephone
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Ironing service
Workspace
- Fax/photocopying
- Desk
Dining
- Restaurant
- Bar/Lounge
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Airport shuttle
Outdoor
- Balcony
Bedroom
- Wardrobe or closet
Things to do
- Beauty salon
Spa
- Spa
Reviews of Hotel Hacienda Cusco Plaza
8.5
Very good
673 verified ratings
Wonderful
361
Very good
128
Good
72
Okay
43
Fair
26
Mediocre
25
Poor
18
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and cleanliness, highlighting the kindness of the staff and the quality of breakfast. However, there were several complaints regarding the service, particularly at the reception, where guests felt the staff was unhelpful and rude. Some guests also mentioned issues with additional charges and lack of amenities.AI-Generated from customer reviews
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Score by provider
8.5 out of 10
186 reviews
9.4 out of 10
1 review
All reviews
Location
299 Plaza Regocijo, Cusco
What's nearby
- ChocoMuseum48 m
- La Merced Church117 m
- Museo de Plantas Sagradas Magicas y Medicinales139 m
- Plaza de Armas168 m
- Puna180 m
- Cusco Museum of Popular Art228 m
- Cusco Cathedral230 m
- Cusco City Centre245 m
- Museo Inka280 m
- UNSAAC-Yale International Center for the Study of Machu Picchu and Inca Culture362 m
- Cusco San Pedro Market0.5 km
- Santo Domingo Church0.6 km
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Hacienda Cusco Plaza
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See most recommended stays in CuscoGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 2.1 km |
Nearest Airport | Cusco Velazco Astete |
Distance to airport | 4.5 km |