Pros (+) Breakfast was nice. Staff are personable
Cons (-) There should be an option for "Do not disturb" or "No cleaning necessary", in order to be more economical and ecological
3 stars
Hotel Casa San Rafael
Photos of Hotel Casa San Rafael
Overview
Cuenca hotel in Cuenca Historic Center with free breakfast and a 24-hour front desk Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a lobby fireplace, and a front-desk safe are onsite. Hotel Casa San Rafael offers 13 accommodations with safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel Casa San Rafael
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
- Laundry facilities
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Hypoallergenic
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by stairs
General
- Quiet street view
- Family rooms
- Hardwood or parquet floors
- Inner courtyard view
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Services and conveniences
- Wake-up service
- Safety deposit box
- Room service
- Tour desk
- Key access
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Wine glasses
- Breakfast in the room
- Food can be delivered to guest accommodation
- Dining area
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Things to do
- Eco tourism
Family friendly
- Complimentary breakfast
Spa
- Massage
Reviews of Hotel Casa San Rafael
8.7
Very good
881 verified ratings
Wonderful
583
Very good
144
Good
92
Okay
24
Fair
17
Mediocre
8
Poor
13
Summary of reviews
Guests say
Guests appreciate the hotel's great location and attentive service, with many noting the cleanliness of the rooms. However, some mention noise issues and areas for improvement in amenities like breakfast and room comfort.AI-Generated from customer reviews
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Score by provider
8.7 out of 10
53 reviews
8.9 out of 10
1 review
All reviews
Location
Bolívar 5-05 y Mariano Cueva, Cuenca
What's nearby
- Parque Calderon337 m
- Cuenca Cathedral0.5 km
- El Cajas National Park10.3 km
Policies
Check-in/Check-out | Check in anytime after 2:30 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Casa San Rafael
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Casa San Rafael
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See most recommended stays in CuencaGood to know
Value for money | 9.2 |
|---|---|
Distance to city center | 0.5 km |
Nearest Airport | Cuenca |
Distance to airport | 2.1 km |