Pros (+) The bar at lobby level was excellent.
Cons (-) Nothing.
5 stars
The Ritz-Carlton Chicago
160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308, United States
Chicago, IL
See location+1 312 266 1000Photos of The Ritz-Carlton Chicago
Overview
The Ritz-Carlton Chicago is ideally situated for sightseeing in Near North Side, with the Museum of Contemporary Art and Michigan Avenue nearby and John Hancock Center Observatory, John Hancock Center and Magnificent Mile a short stroll away. Some of the popular features on offer at this luxury 5-star hotel include a Jacuzzi and an indoor pool.
There are a range of amenities available to guests of The Ritz-Carlton Chicago, such as a ballroom, a bowling alley and a sauna. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out feature is offered for guest convenience. It also enjoys views of Lake Michigan and Chicago, has been recently renovated and provides 434 elegant rooms.
This sophisticated hotel features rooms with an en suite bathroom, air conditioning and a TV. An in-room safe, ironing facilities and slippers are also included.
The Ritz-Carlton Chicago features an in-house restaurant, Torali, which offers breakfast, lunch and dinner in fine dining setting. In the evening, guests can relax in the comfortable lounge bar. A wide selection of dining options are also found in the area.
The hotel is situated by Lake Michigan and is a short stroll from 860-880 Lake Shore Drive Apartments. Grand CTA Red Line Subway Station is within a 20-minute walk.
Latest deals for The Ritz-Carlton Chicago
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Ritz-Carlton Chicago
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee shop
- Valet parking
- Business center
General
- Window
- Executive lounge access
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Sofa
- Lake view
- Lockers
- Telephone
- Carpeted
- City view
- Storage available
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee shop
- Dining area
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Pool and spa
- Spa and wellness center
- Massage
- Heated pool
- Spa
- Indoor pool
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Ritz-Carlton Chicago
8.4
Very good
259 verified ratings
Wonderful
153
Very good
34
Good
32
Okay
14
Fair
10
Mediocre
6
Poor
10
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting the comfortable rooms and pleasant atmosphere. However, many expressed dissatisfaction with the service, citing issues such as unhelpful staff and poor communication. Overall, while the hotel has its strengths, there are significant areas for improvement, particularly in service quality.AI-Generated from customer reviews
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Score by provider
8.4 out of 10
164 reviews
6.6 out of 10
5 reviews
8.4 out of 10
1 review
8.8 out of 10
2 reviews
All reviews
Pros (+) I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.
Location
160 East Pearson Street at Water Tower Place, Chicago, IL 60611-2308
What's nearby
- Museum of Contemporary Art100 m
- Magnificent Mile352 m
- Michigan Avenue355 m
- Michigan Avenue Bridge1 km
- River North1.1 km
- Chicago Theater1.4 km
- Millennium Park1.7 km
- Navy Pier1.7 km
- Art Institute of Chicago2 km
- Chicago Board of Trade Building2.4 km
- Willis Tower2.4 km
- Grant Park2.5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at The Ritz-Carlton Chicago
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Average nightly price per month
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See most recommended stays in ChicagoGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 2.5 km |
Nearest Airport | Chicago Midway |
Distance to airport | 16.0 km |