Staff were super friendly. Evening cocktails and breakfast were extra bonus!
4 stars
Embassy Suites by Hilton Chicago Downtown River North
Photos of Embassy Suites by Hilton Chicago Downtown River North
Overview
Embassy Suites Chicago - Downtown is situated in Chicago and is within a short walk of local landmarks, including Michigan Avenue and Magnificent Mile. It provides a gym, as well as an indoor pool, valet parking and a 24-hour reception.
There are a range of facilities on offer to guests of the hotel, such as a concierge, babysitting/child services and meeting facilities. Additionally, the multilingual staff are available to offer assistance.
Every comfortable room at Embassy Suites Chicago - Downtown features a coffee maker, a refrigerator and a flat-screen TV, as well as all the essentials for an enjoyable stay. They provide a sofa bed, internet access and a desk.
The hotel's on-site restaurant, Osteria Via Stato, is a popular spot to have a meal.
Embassy Suites Chicago - Downtown is within walking distance of Merchandise Mart Railway Station, connecting guests with the surrounding area. The Chicago Theater, John Hancock Center Observatory and the Michigan Avenue Bridge are a short stroll away.
Latest deals for Embassy Suites by Hilton Chicago Downtown River North
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Embassy Suites by Hilton Chicago Downtown River North
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Grocery deliveries
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Sofa
- Telephone
- City view
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Things to do
- Gift shop
- Beach access
- Bicycle rental
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Embassy Suites by Hilton Chicago Downtown River North
8.3
Very good
2538 verified ratings
Wonderful
1239
Very good
414
Good
313
Okay
163
Fair
149
Mediocre
71
Poor
189
Summary of reviews
Guests say
Guests appreciated the great location and the breakfast offerings, but many expressed serious concerns about cleanliness, including reports of mold and outdated rooms. Service was also a common complaint, with some guests finding staff unhelpful or rude.AI-Generated from customer reviews
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8.3 out of 10
1398 reviews
8.1 out of 10
421 reviews
8.9 out of 10
19 reviews
8.4 out of 10
7 reviews
All reviews
The location was excellent. The breakfast was very good. The room was very clean.
Cons (-) The arrangement of the lobby caused needless delay for check in.
Pros (+) Great location.
Cons (-) Long check-in despite using the mobile app in advance. Staff tried checking me into the wrong room (I have a common name). No housekeeping one day (not sure how they entirely missed us). Staff/hotel seemed clueless there was a marathon in Chicago.
Pros (+) Location, helpfulness of the staff
Cons (-) Somewhat disappointed by the free breakfast which 'hard closed' at 9.30..
Pros (+) Amazing staff and very nice looking rooms. The pool was ok.
Cons (-) Breakfast was over a little early. My room had a continuing smell of fried chicken which we didn't have in the room. Be careful when ordering from kayak. When I put my parameters in for my room to have a king suite with a sofa for three adults and a child; also to include parking. When I got to the room it was only a king bed so hey had to move me to a double bed room since they were sold out of k...
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Pros (+) Two rooms refrigerator breakfast happy hour staff
Location
600 North State Street, Chicago, IL 60654
What's nearby
- Michigan Avenue397 m
- Magnificent Mile0.4 km
- Michigan Avenue Bridge0.5 km
- River North0.6 km
- Museum of Contemporary Art0.7 km
- Chicago Theater0.8 km
- Millennium Park1.2 km
- Art Institute of Chicago1.5 km
- Willis Tower1.7 km
- Chicago Board of Trade Building1.7 km
- Grant Park2 km
- Navy Pier2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Embassy Suites by Hilton Chicago Downtown River North
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Value for money | 8.3 |
|---|---|
Distance to city center | 1.9 km |
Nearest Airport | Chicago Midway |
Distance to airport | 15.3 km |