The staff at breakfast was awesome! We lucked out and got a corner room with views in two directions....great room!
4 stars
The Empress Hotel - Sha Extra Plus
Photos of The Empress Hotel - Sha Extra Plus
Overview
Set in Chiang Mai, Empress Hotel Chiang Mai is within walking distance of the Spa at Shangri-La and features a sauna and an outdoor pool. Guests can also make use of free Wi-Fi.
There are a range of facilities available to those staying at The Empress Hotel, including 24-hour room service, an executive floor and a coffee bar. Convenient services include an express check-in feature and a luggage storage facility.
Rooms at the hotel are equipped with mini bars, cable/satellite channels and refrigerators. All private bathrooms provide a hair dryer and a bathtub.
Empress Hotel Chiang Mai boasts convenient dining options, such as Chinese dishes at Panda Palace and French food at La Brasserie Grillhouse. Guests wishing to socialise can take advantage of bar, which is ideally situated on the property.
Located in Chang Khlan, The Empress Hotel is surrounded by a wealth of shopping, nightlife, and eateries, making it the perfect base when on a trip. Chiang Mai Night Bazaar is also nearby.
Latest deals for The Empress Hotel - Sha Extra Plus
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Empress Hotel - Sha Extra Plus
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
General
- Family rooms
- Hardwood or parquet floors
- Interconnected room(s) available
- Lockers
- Mountain view
- Pool view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- City view
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled Access
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Outdoor pool
- Pool towels
- Massage
- Pool bar
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of The Empress Hotel - Sha Extra Plus
8.7
Very good
1981 verified ratings
Wonderful
1305
Very good
348
Good
185
Okay
74
Fair
38
Mediocre
14
Poor
17
Summary of reviews
Guests say
Guests praised the excellent service and friendly staff, highlighting the accommodating nature of the hotel. However, many reviews pointed out issues with cleanliness, including dirty rooms and maintenance problems. The breakfast received mixed reviews, with some guests finding it satisfactory while others felt it was lacking variety.AI-Generated from customer reviews
Sort by:Most recent
Score by provider
8.6 out of 10
606 reviews
8.9 out of 10
159 reviews
8.8 out of 10
4 reviews
9.3 out of 10
2 reviews
8.5 out of 10
4 reviews
All reviews
The Empress is right down the street from the Night Bazaar in Chiang Mai - one of the mainstays and attractions in the city. The facilities are well-kept and the staff are very accommodating. If you want a comfortable stay that allows you to have money left over for fun - the Empress is for you! I have stayed at this hotel at least a dozen times and I make it my main booking whenever I am near to ...
Read more
Pros (+) Amazing service, very accomodating, very very comfortable.
Cons (-) A little far from the center. Big bedrooms but horrible carpets. Sauna facilities need repairs, breakfast always the same.
Location
199/42, Chang Klan Road, Chiang Mai 50100
What's nearby
- Chiang Mai Night Bazaar1.2 km
- Baan Haw Mosque1.2 km
- Tha Phae Gate1.6 km
- Wat Chedi Luang1.9 km
- Chiang Mai City Centre2.1 km
- Wat Chiang Mun2.3 km
- Wat Phra Singh2.4 km
- Wiang Kum Kam2.7 km
- Wat Suan Dok3.7 km
- Wat Jed Yot4.7 km
- Wat Umong5.2 km
- Chiang Mai University5.5 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:30 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Empress Hotel - Sha Extra Plus
Low season | July |
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High season | July |
Average price (weeknight) | ₱2,287 |
When to book a room at The Empress Hotel - Sha Extra Plus
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.7 |
|---|---|
Distance to city center | 1.9 km |
Nearest Airport | Chiang Mai |
Distance to airport | 3.7 km |