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Hyatt Zilara Cancun - Adults Only
4 stars

Hyatt Zilara Cancun - Adults Only

Blvd Kukulcan Km 11.5 HZ, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 881 5600
From
₱17,785
Cheapest

rate per night

8.9
Very good
based on 1405 reviews
1,405 reviews
Room type
Provider
Nightly total
Double room
₱17,785
King room
₱25,468
Standard room
₱27,136

Photos of Hyatt Zilara Cancun - Adults Only

Overview

Rating
Offering breathtaking views of the Caribbean Sea, this adults-only all-inclusive resort and spa features endless activities and entertainment, such as outdoor pools, fitness centre, private beach area and various dining options. The Hyatt Zilara Cancun is the perfect place for an unforgettable stay. With an array of activities offered, guests can enjoy wine tasting and craft-making classes, among other things. Guests can enjoy a variety of dishes in one of the 6 specialty restaurants and enjoy refreshing cocktails at the 5 different bars available. There is always something to do at the Hyatt Zilara Cancun. With live nightly entertainment, themed parties and cultural shows, there is something for everyone.
Rating
8.9
Very good
Based on 1,405 verified guest reviews

Latest deals for Hyatt Zilara Cancun - Adults Only

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King room
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Superior room
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Double room
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Standard room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hyatt Zilara Cancun - Adults Only

  • Private beach
  • Adults only
  • Outdoor pool
  • Infinity pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tennis

Services and conveniences

  • ATM on-site
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Chapel/shrine

Things to do

  • Gift shop
  • Game room
  • Golf
  • Darts
  • Scuba diving
  • Evening entertainment
  • Beauty salon
  • Table tennis
  • Pool table
  • Table soccer

Basics

  • Internet
  • Fan
  • Free toiletries
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Adapter
  • Trash cans

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Steam room
  • Spa and wellness center
  • Massage
  • Sauna

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Walk-in shower

General

  • Privacy curtain
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • CD player
  • TV
  • DVD player

Accessibility and suitability

  • Hypoallergenic
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled Access
  • Adults only
  • Elevator

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Kitchen

  • Kitchen
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Aerobics
  • Fitness center
  • Tennis

Bedroom

  • Alarm clock
  • Wardrobe or closet

Health and safety

  • Daily housekeeping

Reviews of Hyatt Zilara Cancun - Adults Only

8.9
Very good
1405 verified ratings
Wonderful
1004
Very good
154
Good
103
Okay
56
Fair
41
Mediocre
21
Poor
26

Summary of reviews

Pros (+)
Cons (-)
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All reviews

10
Wonderful
Stephanie, Dec 2021
For an all inclusive, this place is great. I loved the food. There is an Asian Fusion, French-Mexican and Chef's plate restaurants. They are all very good. The rooms themselves are also very nice and pretty.
10
Wonderful
Anonymous, Oct 2018
Pros (+) Staff was always friendly and very attentive. Beautiful resort.
10
Wonderful
Anonymous, Jul 2017
Pros (+) Everything is perfect!!
6.8
Okay
Anonymous, Jul 2017
Pros (+) Room was clean. Staff were friendly and helpful.
Cons (-) Food is just okay. Not sure if it's because it wasn't peak season by then.
10
Wonderful
Carl, Apr 2017
Pros (+) everything was perfect, this hotel didn't miss a thing. Every detail was attended to. What a great stay!
10
Wonderful
Anonymous, Nov 2016
Pros (+) The staff was amazing, very welcoming and surprised us with cute things sent to the room to celebrate a birthday. Very impressed with the cleanliness and amenities of this hotel.
Cons (-) Food at the pelicanos could be better, very fried and bar like good options. Would like to see a smoothie bar or fresh juice area.
10
Wonderful
Anonymous, Sep 2016
Pros (+) Beautiful poolside view of the beach Comfortable room with amazing view of pool and beach Friendly staff!
Cons (-) Great food if you are a seafood lover. If not, you may not like the other options available. Spice needs to add tostadas to their breakfast menu!
10
Wonderful
Anonymous, Apr 2016
Pros (+) Can't say enough good things about our stay at Hyatt Zilara. From the moment we stepped foot from our airport transfer, every single staff member that we interacted with throughout our stay was completely warm, courteous helpful, and just extremely nice. I concluded that the reason the property is prettier than neighboring resorts has to be due to the fact that there was always a small number of s...
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10
Wonderful
Anonymous, Mar 2016
Pros (+) Awesome service! Very clean beach! Super good food! Great rooms! Loved the "adult only" part! Overall perfect vacation!!
Cons (-) There is nothing we didn't like!
8.8
Very good
Anonymous, Jan 2016
Pros (+) We liked a good food and service was excellent
Cons (-) There was no night bar and nothing to do after 9pm. A small selection of restaurants for dinner

Location

Blvd Kukulcan Km 11.5 HZ, 77500 Cancún, Quintana Roo

What's nearby

  • La Isla Shopping Mall1.3 km
  • Cancun Golf Club at Pok Ta Pok1.8 km
  • Hard Rock Cafe Cancun1.8 km
  • CoCo Bongo Cancun1.8 km
  • Cancun Convention Center2 km
  • Kukulcan Plaza2.1 km
  • Spa at The Royal Sands2.6 km
  • Iberostar Cancun Peninsula Convention Centre6.2 km
  • Iberostar Golf Club Cancun6.4 km
  • Playa Delfines6.9 km
  • Puerto Cancun7 km
  • El Rey Ruins7 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Hyatt Zilara Cancun - Adults Only

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hyatt Zilara Cancun - Adults Only

  • How long should you stay at Hyatt Zilara Cancun - Adults Only? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hyatt Zilara Cancun - Adults Only

  • Are there any special honeymoon services at Hyatt Zilara Cancun – Adults Only?

    A honeymoon at Hyatt Zilara Cancun – Adults Only is a truly special experience thanks to the resort’s dedicated package. Newlyweds can enjoy thoughtful touches like flower petals and a bottle of sparkling wine in the room, as well as a discount on spa services. The hotel also has a Romance Concierge who can help organize extra-special moments like a romantic candlelit dinner in a private gazebo or a couple’s massage on the beach.

  • Is it possible to reserve a poolside cabana at Hyatt Zilara Cancun – Adults Only?

    Only during the weekly foam party guests may contact the concierge to book a cabana. Otherwise, complimentary poolside cabanas without numbers are available on a first-come, first-served basis, while those with assigned numbers are reserved for guests staying in upper-category suites.

  • What kinds of sports are on offer at Hyatt Zilara Cancun – Adults Only?

    Plenty of non-motorized water sports are on offer at the hotel, including aqua aerobics classes and volleyball. Guests can also take part in Pilates, yoga and dance classes. Unlike many resorts, this hotel offers an Olympic lap pool for those who wish to do some serious swimming.

  • Can I take part in any cultural activities at Hyatt Zilara Cancun – Adults Only?

    Yes, from Spanish lessons to tequila tastings, there are plenty of ways to get in touch with local Mexican culture. Guests can also perfect their guacamole-making skills, learn regional handicraft techniques or take part in the regularly scheduled turtle release program – a magical experience that allows you to give something back to the local area.

  • What is the fastest way to get from the airport to the hotel?

    The journey time from the airport to Hyatt Zilara Cancun – Adults Only is around 30m by car, with the easiest option (aside from booking the hotel transfer service) being to take a taxi. Prepaid private taxis should cost around 660 MXN (35 USD), and several providers also offer shared shuttles.

  • Is there live music every day at Hyatt Zilara Cancun – Adults Only?

    Absolutely – the Lobby Bar hosts a nightly changing program of live music events, from chilled jazz sessions to lively Cuban rhythms, traditional Mayan performances and thrilling circus performances.

  • Does the hotel offer any tours or excursions?

    If you decide to explore beyond the resort, there is a wide range of excursions from Hyatt Zilara Cancun – Adults Only. Guests can opt to learn about the ancient Mayan civilization on a tour of Chichen Itza or Tulum and Cenote, or book a place on a catamaran tour to the beautiful Isla Mujeres. Group or private snorkeling trips depart to places like Contoy, or you can explore the incredible local wildlife on a full-day excursion to see flamingos at Rio Lagartos and swim in the Ek Balam sinkhole. Finally, heart-pounding adventures like swimming with sharks can also be organized for those who have had a bit too much relaxation.

  • Is it possible to get early check-in at Hyatt Zilara Cancun – Adults Only?

    Early check-in may be granted if your room is available, but cannot be guaranteed. If you arrive on an early flight, however, you are welcome to use the resort’s facilities and even have breakfast or lunch if your room is not yet ready.(Prices checked 05/04/19).

  • Where is Hyatt Zilara Cancun - Adults Only located?

    Hyatt Zilara Cancun - Adults Only is located at Blvd Kukulcan Km 11.5 HZ in Hotel Zone, 8.5 km from the center of Cancún. La Isla Shopping Mall is the closest landmark to Hyatt Zilara Cancun - Adults Only.

  • When is check-in time and check-out time at Hyatt Zilara Cancun - Adults Only?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Hyatt Zilara Cancun - Adults Only.

  • Does Hyatt Zilara Cancun - Adults Only offer free Wi-Fi?

    Yes, Hyatt Zilara Cancun - Adults Only offers free Wi-Fi.

  • Does Hyatt Zilara Cancun - Adults Only offer free parking?

    Yes, Hyatt Zilara Cancun - Adults Only offers free parking.

  • How far is Hyatt Zilara Cancun - Adults Only from the airport?

    Hyatt Zilara Cancun - Adults Only is 15.4 km from Cancun. Hyatt Zilara Cancun - Adults Only is 69.2 km from Cozumel.

  • Does Hyatt Zilara Cancun - Adults Only have a pool?

    Yes, Hyatt Zilara Cancun - Adults Only has a pool onsite.

  • How does KAYAK find such great Hyatt Zilara Cancun - Adults Only hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Zilara Cancun - Adults Only in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Zilara Cancun - Adults Only and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Zilara Cancun - Adults Only.

See more FAQs

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Good to know

Value for money

8.4

Distance to city center

8.5 km

Nearest Airport

Cancun

Distance to airport

15.5 km