Grand Oasis Palm

4 stars
Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 848 7500
7.2
Good
based on 4158 reviews
4,158 reviews
Fri 7/10
-
Sat 7/11
2 guests, 1 room
Deals from
₱9,488
/Cheapest rate per night
Room type
Provider
Nightly total
Standard room, bed type unknown
₱9,488
Superior room, bed type unknown
₱11,297
Double room, bed type unknown
₱12,481
33 more Grand Oasis Palm deals
33 more Grand Oasis Palm deals
Bedroom
Other
Pool
Lobby
Bar
Lobby
Other
Bedroom
Other
Other
Restaurant
Conference room
Bathroom
Other
Other
Photos of Grand Oasis Palm
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Cancun, Grand Oasis Palm offers 4-star accommodation, as well as an outdoor pool, a private beach and a sauna. It is also found only minutes away from the Museo de Arte Popular Mexicano.

A variety of personalised services are available for guests of Grand Oasis Palm, such as a car rental desk, a concierge and babysitting/child services. It offers a kids club and a kids pool, as well as squash courts.

The resort offers 491 air conditioned rooms filled with all the essentials to ensure a comfortable stay.

With a selection of Japanese dishes, the resort's in-house restaurant provides a range of satisfying meals for guests to enjoy.

Grand Oasis Palm is a convenient place to explore Spa at The Royal Sands and Gran Puerto, as well as everything the local area has to offer. Hard Rock Cafe Cancun is a 10-minute drive away.

7.2
Good
4158 reviews

Latest deals for Grand Oasis Palm

Fri 7/10
-
Sat 7/11
Standard room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Double room, 1 twin bed
No inclusions
Standard room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Superior room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Standard room, bed type unknown
No inclusions
Double room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Grand Oasis Palm

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Tour desk
  • Key card access
  • 24hr front desk

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Conditioner

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Pool table

Pool and spa

  • Massage
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker

General

  • Window
  • Soundproof rooms
  • Lake view
  • Telephone
  • Storage available

Health and safety

  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator
  • Designated smoking area

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Fitness

  • Aerobics
  • Gym
  • Fitness center

Parking and transportation

  • Free parking
  • Private parking

Workspace

  • Fax/photocopying

Reviews of Grand Oasis Palm

7.2
Good
4158 verified ratings
Wonderful
1424
Very good
701
Good
575
Okay
323
Fair
320
Mediocre
237
Poor
578

Summary of reviews

Guests say
Guests frequently mention issues with service, describing staff as unfriendly, unhelpful, or poorly trained, especially in restaurants. Cleanliness is another major concern, with reports of dirty bathrooms, cockroaches, and unclean public areas. Many guests are dissatisfied with the restaurant experience, citing long waits, poor food quality, and confusing reservation systems. However, some guests appreciate the hotel's location and find it convenient for their needs. Room size and comfort receive mixed feedback, with some positive and some neutral comments.
AI-Generated from customer reviews
Location7 out of 10
Room Size3 out of 10
Cleanliness1 out of 10
Service0.5 out of 10
Restaurant0 out of 10
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All reviews

2.0
Poor
Anonymous, Jul 2021
Pros (+) Water park for kids
Cons (-) Everything else was horrendous The food was disgusting. Not to mention the discomfort of the rooms and beds. My bathroom light was flashing throughout my entire stay and they did not come to fix it ev...
Read more
6.0
Okay
Anonymous, Feb 2018
Pros (+) All inclusive
Cons (-) I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the recepti...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Cons (-) Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food in...
Read more
6.0
Okay
Anonymous, Jan 2018
Pros (+) Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Cons (-) Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for ...
Read more
8.8
Very good
Jeff, Dec 2017
Pros (+) The food was good
Cons (-) The place was very 70s looking

Location

Blvd Kukulcan Km 4.5, Zona Hotelera, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Golf Club at Pok Ta Pok2.8 km
  • Puerto Cancun2.9 km
  • Cancun Convention Center4.1 km
  • Hard Rock Cafe Cancun4.2 km
  • CoCo Bongo Cancun4.3 km
  • Glorieta del Ceviche4.3 km
  • La Isla Shopping Mall4.4 km
  • Puerto Juarez4.8 km
  • Gran Puerto5 km
  • Kukulcan Plaza5.1 km
  • Estadio de Beisbol Beto Avila5.3 km
  • Estadio Olímpico Andrés Quintana Roo5.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 1230050453

When to book a room at Grand Oasis Palm

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Grand Oasis Palm

  • Where is Grand Oasis Palm located?

    Grand Oasis Palm is located at Blvd Kukulcan Km 4.5, Zona Hotelera in Hotel Zone, 4.6 km from the center of Cancún. Cancun Golf Club at Pok Ta Pok is the closest landmark to Grand Oasis Palm.

  • When is check-in time and check-out time at Grand Oasis Palm?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Grand Oasis Palm.

  • Does Grand Oasis Palm offer free parking?

    Yes, Grand Oasis Palm offers free parking.

  • How far is Grand Oasis Palm from the airport?

    Grand Oasis Palm is 15.2 km from Cancun. Grand Oasis Palm is 71.3 km from Cozumel Intl.

  • Does Grand Oasis Palm have a pool?

    Yes, Grand Oasis Palm has a pool onsite.

  • How does KAYAK find such great Grand Oasis Palm hotel deals?

    KAYAK scours the web for all room deals available at Grand Oasis Palm in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Oasis Palm and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Oasis Palm.

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Closest

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4-star hotel
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3-star hotel
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3-star hotel
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3-star hotel
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4-star hotel
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3-star hotel
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4-star hotel
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4-star hotel
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4-star hotel
5% cheaperHotel Casa Maya8 Excellent (3,025 reviews)0.79 kmPrivate beach, snorkeling, Outdoor pool₱12,643+
3-star hotel
80% cheaperSotavento Hotel & Yacht Club7.9 Good (3,173 reviews)0.47 kmSnorkeling, Outdoor pool, Restaurant₱2,696+

Good to know

Value for money

Distance to city center

Nearest Airport

Distance to airport

7.3
4.6 km
Cancun
15.2 km

Everything you need to know for your stay in Cancún