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Pacific Palace Hotel
4 stars

Pacific Palace Hotel

JL Duyung Sei Jodoh, Batam 29432, Indonesia
Batam, Indonesia
See location+62 778 421 111
From
₱1,258
Cheapest

rate per night

8.3
Very good
based on 1083 reviews
1,083 reviews
Room type
Provider
Nightly total
Standard room
₱1,258
Double room
₱1,328
Deluxe room
₱1,442

Photos of Pacific Palace Hotel

Overview

Rating
Hotel with 2 restaurants, near Harbour Bay Ferry Terminal This smoke-free hotel features 2 restaurants, a full-service spa, and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Pacific Palace Hotel offers 180 air-conditioned accommodations with minibars and safes. This Batam hotel provides complimentary wireless Internet access. Bathrooms include slippers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a health club and a sauna.
Rating
8.3
Very good
Based on 1,083 verified guest reviews

Latest deals for Pacific Palace Hotel

Thu 5/1
Fri 5/2
Queen room
1 queen bed
1 queen bed
1 queen bed
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
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Executive room
bed type unknown
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Standard room
bed type unknown
1 queen bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Pacific Palace Hotel

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Free parking

Bathroom

  • Raised toilet
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Private bathroom
  • Walk-in shower

Services and conveniences

  • ATM on-site
  • Business center
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Bottle of water
  • 24hr front desk

General

  • Executive lounge access
  • Family rooms
  • Seating area
  • Slippers
  • Interconnected room(s) available
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Tile/marble floor
  • Storage available

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Pool and spa

  • Spa and wellness center
  • Massage
  • Pool bar
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Plunge pool
  • Pool towels

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs
  • Designated smoking area

Things to do

  • Gift shop
  • Beauty salon
  • Karaoke
  • Table tennis
  • Night club

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Parking and transportation

  • Free parking
  • Valet parking

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Balcony

Family friendly

  • Child pool

Fitness

  • Fitness center

Reviews of Pacific Palace Hotel

8.3
Very good
1083 verified ratings
Wonderful
499
Very good
217
Good
160
Okay
93
Fair
49
Mediocre
29
Poor
36

Summary of reviews

Guests say
Guests appreciated the clean rooms and helpful staff, highlighting the spacious accommodations and decent service. However, many reviews pointed out that the hotel's amenities are outdated and in need of refurbishment, with complaints about the breakfast quality and overall atmosphere. Some guests also reported issues with air conditioning and noise levels, detracting from their experience.
AI-Generated from customer reviews
Service8.5 out of 10
Cleanliness8 out of 10
Room Size8 out of 10
Atmosphere3.5 out of 10
Amenities3 out of 10
Breakfast3 out of 10
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Location

JL Duyung Sei Jodoh, Batam 29432

What's nearby

  • Bengkong3.6 km
  • Drak Bike Park8.2 km
  • Mega Legenda8.5 km
  • Tamarin Santana Golf Club11.4 km
  • Barelang Bridge19.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Pacific Palace Hotel

Low season

July

High season

July

Average price (weeknight)

₱5,809
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Pacific Palace Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Pacific Palace Hotel

  • Where is Pacific Palace Hotel located?

    Pacific Palace Hotel is located at JL Duyung Sei Jodoh, 6 km from the center of Batam. Bengkong is the closest landmark to Pacific Palace Hotel.

  • When is check-in time and check-out time at Pacific Palace Hotel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Pacific Palace Hotel.

  • Does Pacific Palace Hotel offer free Wi-Fi?

    Yes, Pacific Palace Hotel offers free Wi-Fi.

  • Does Pacific Palace Hotel offer free parking?

    Yes, Pacific Palace Hotel offers free parking.

  • How far is Pacific Palace Hotel from the airport?

    Pacific Palace Hotel is 13.1 km from Batam Hang Nadim. Pacific Palace Hotel is 22.8 km from Singapore Changi.

  • Does Pacific Palace Hotel have a pool?

    Yes, Pacific Palace Hotel has a pool onsite.

  • How does KAYAK find such great Pacific Palace Hotel hotel deals?

    KAYAK scours the web for all room deals available at Pacific Palace Hotel in Batam and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pacific Palace Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pacific Palace Hotel.

See more FAQs

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Good to know

Value for money

8.5

Distance to city center

6.0 km

Nearest Airport

Batam Hang Nadim

Distance to airport

13.2 km

Everything you need to know for your stay in Batam

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