Front desk woman was rude twice once on the phone and once when we got there. Felt like I was bothering her to help is check in.
4 stars
DoubleTree by Hilton Washington DC - Crystal City
300 Army Navy Drive, Arlington, VA 22202-2891, United States
Arlington, VA
See location+1 703 416 4100Photos of DoubleTree by Hilton Washington DC - Crystal City
Overview
Located a short stroll from Crystal City WMATA Station, DoubleTree by Hilton Washington DC - Crystal City provides guests with an ideal base while in Arlington. It also features an indoor pool and a fitness centre.
There are a range of facilities available to those staying at the hotel, including an express check-in and check-out feature, a 24-hour business centre and valet parking. Staff are available 24 hours a day and can assist with booking tours and tickets.
The rooms at DoubleTree by Hilton Washington DC - Crystal City were refurbished in 2006 and have wireless internet access and a refrigerator. They are also equipped with a microwave and a hair dryer.
The hotel houses both restaurant and bar where guests are able to relax of an evening with dinner and a drink.
The Pentagon, White House and Ronald Reagan Washington National Airport are a quick car ride from DoubleTree by Hilton Washington DC - Crystal City. It has easy access to public transport with Crystal City VRE Station within a 20-minute walk.
Latest deals for DoubleTree by Hilton Washington DC - Crystal City
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at DoubleTree by Hilton Washington DC - Crystal City
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free airport shuttle
- Shuttle service (free)
- Business center
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
General
- Family rooms
- Seating area
- Telephone
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Cycling
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Outdoor
- Balcony
Bedroom
- Sofa bed
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of DoubleTree by Hilton Washington DC - Crystal City
7.9
Good
2133 verified ratings
Wonderful
965
Very good
346
Good
295
Okay
160
Fair
143
Mediocre
64
Poor
160
Summary of reviews
Guests say
Guests appreciated the hotel's location and the excellent service provided by the staff. However, many were frustrated by the high parking fees, lack of included amenities like breakfast, and issues with room facilities. Cleanliness was noted positively, but some found the hotel outdated and in need of maintenance.AI-Generated from customer reviews
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7.9 out of 10
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7.3 out of 10
26 reviews
All reviews
Pros (+) Comfortable bed and close to metro
Cons (-) I stayed on the 9th floor. The hallway floor was filthy with debris and needed cleaning badly. The staff at check in were busy chatting thereby causing needless delay. I won’t use the facility again.
Pros (+) Close to hop on bridges to D.C. and near Pentagon City for Metrorail.
Cons (-) Air conditioner in room very worked poorly. There was no exhaust fan in bathroom. Valuables safe was broke. View window of Washington D.C. in room had condensation all over it, which obstructed photos. Staff were short with us. Hotel convenience store, cafe, and parking were extremely overpriced. Hotel refused to count my stay for points with HHonors because I booked through third party, Hyatt Hot...
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Pros (+) I liked that the hotel was right across the street from the Pentagon where I was working. The amenities available at the hotel made it very convenient to get in and out of there. I was able to get in Uber to get into town but was also able to walk to the mall.
Cons (-) There was very little that I did not like about the hotel. They were a few aesthetic things that brought the quality down such as the door to the gym sticking and the water hammer experienced in my room when I took a shower.
Pros (+) this hotel was great for a Arlington national cemetery memorial service family stayed at this hotel in the lobby area provided a wonderful gathering place to be able to talk visit and just really really relax one of the greatest things is the shuttle service to the airport .you're also near a shopping facility that you can walk! it was just a part of a very special visit to Washington:)
Cons (-) The only complaint was when we got back to our room at about two in the afternoon then they had not made up the room so we had to wait although I asked one of the maids if she could do it she explained that one maid called in sick..and she immediately called supervisorb and got the room tidied up but other than that it was a great great great hotel.
Pros (+) Facility was nice.
Cons (-) Not knowing about the parking cost.
Pros (+) Friendly staff, clean and comfortable room.
Cons (-) Temperature of the indoor pool.
Pros (+) Convenient location. Entire staff (front desk housekeeping, transportation, etc) is excellent!
Cons (-) Dang room keys can be a pain at times lol
Cons (-) I had to pay an extra $30.00 per night for parking. I was mad about this extra cost added to my bill. I was mad. Talked to the manager and they said they cannot fo anything about because o booked through your website. I will not be staying at another Double Tree in the future or using your website to book another hotel.
Location
300 Army Navy Drive, Arlington, VA 22202-2891
What's nearby
- Drug Enforcement Administration Museum0.5 km
- The Pentagon0.8 km
- Fort Runyon0.9 km
- National 9/11 Pentagon Memorial0.9 km
- Fort Jackson Virginia1.3 km
- United States Air Force Memorial1.3 km
- Abingdon Plantation1.6 km
- Arlington Farms1.9 km
- Arlington National Cemetery2.2 km
- Tomb of the Unknown Soldier2.5 km
- Women in Military Service for America Memorial2.5 km
- John F. Kennedy Eternal Flame2.5 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at DoubleTree by Hilton Washington DC - Crystal City
Price per night. Prices are not fixed and may vary with time.
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Nearby hotels and places to stay
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See most recommended stays in ArlingtonGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.9 km |
Nearest Airport | Washington, D.C. Reagan-National |
Distance to airport | 1.9 km |