You get what you pay for.
3 stars
Anaheim Portofino Inn and Suites
Photos of Anaheim Portofino Inn and Suites
Overview
This Anaheim hotel is set just a few steps from Disneyland. It features a fitness centre, as well as an outdoor heated pool, outdoor tennis courts and a Jacuzzi.
This contemporary hotel provides family facilities, such as a kids pool, babysitting/child services and a kids club. Multilingual staff are on hand to assist with booking tours and sightseeing trips, and an express check-in feature is provided for guest convenience.
This hotel offers rooms with an en suite bathroom, air conditioning and a TV. They offer tea and coffee making facilities, a spa bath and movies-on-demand.
Los Angeles International Airport is less than a 45-minute drive from Portofino Inn and Suites Anaheim Hotel, and a shuttle service is offered for those staying at the property. There are a range of shopping, nightlife and dining options minutes away.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Anaheim Portofino Inn and Suites
- Outdoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Disabled Access
- Elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
Family friendly
- Babysitting or child care
- Cribs available
- Kids' club
- Playground
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Bathroom
- Shower
- Hairdryer
- Private bathroom
Dining
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Gift shop
- Hiking
- Board games/puzzles
General
- Family rooms
- Telephone
- Storage available
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Outdoor
- Balcony
Bedroom
- Fold-up bed
Workspace
- Fax/photocopying
Reviews of Anaheim Portofino Inn and Suites
7.6
Good
2904 verified ratings
Wonderful
1030
Very good
502
Good
467
Okay
262
Fair
257
Mediocre
141
Poor
245
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, with easy access to nearby attractions and amenities. However, many expressed dissatisfaction with the service, cleanliness, and overall condition of the rooms. Issues such as broken air conditioning, musty smells, and hidden fees contributed to a negative experience for several guests.AI-Generated from customer reviews
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Score by provider
7.7 out of 10
371 reviews
7.7 out of 10
5 reviews
7.7 out of 10
16 reviews
All reviews
Cons (-) Stains on floor and furniture. Ended up leaving because of the room was that dirty with stains I didn’t want to even sleep on the mattress. Horrible! Don’t stay here. Save your money go somewhere else or spend the extra bucks elsewhere.
Pros (+) We loved our hotel room suite. It was perfect for separating my 4 month old and toddler. The toddlergot to stay up with us and he baby got to go to sleep in her own area! It worked out great for us!
Pros (+) Rooms was clean, reasonably large, close to Disneyland.
Cons (-) When we arrived, having already paid in full online, we were charged another $30 that they claimed was a "resort fee". We used search criteria that included free parking and free breakfast but in the morning we discovered they offered no breakfast. There was very limited parking and so they use the garage next door, and while it was free it was a huge distance from our rooms, especially with our s...
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Pros (+) This is my second time staying at the Portifino Inn and Suites and both times I have had a wonderful experience. The staff are some of the friendliest in town and they were incredibly accommodating even though my husband and I landed in L.A. at 9:00 and were there to check in very early in the morning. I will definitely stay there again!
Pros (+) The rooms were laid out nicely with the king bed in one room and the bunk beds and couch in the other.
Cons (-) The beds were horribly uncomfortable and ancient. The walls are thin and we listened to our upstairs neighbors walk around until the wee hours. On top of that, our credit card was charged by the hotel after we paid in full through Kayak. When we spoke to the manager to adjust it, he told us multiple times 'we weren't supposed to see that bill' (since it was significantly lower than what we paid!) ...
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Pros (+) Hotel staff was very rude, there was no place to park had to park next door for 25 a night. I would never stay at this place again
Pros (+) The staff was wonderful
Pros (+) Beds were comfortable, we both slept well
Cons (-) A high resort fee. Listed as $10 on some paperwork, charged $15 a night at checkout. Pool area was all concrete, jammed in between 2 buildings, hardly "resort like" No free shuttle to Disneyland Not enough parking, forced to use Valet Parking
Pros (+) Short walk to convention center and the Hilton conference rooms. Hotel is well maintained. Parking is free, but limited spaces on site. Valet is provided free for parking your car next door at Sheraton. Small, but nice workout room. Executive king suites lack business desk to work at. Found rooms to be quite and very clean.
Location
1831 South Harbor Boulevard, Anaheim, CA 92802
What's nearby
- Cars Land0.5 km
- Anaheim Convention Center0.6 km
- Disney California Adventure Park0.7 km
- Disneyland Park0.8 km
- The Disney Gallery0.9 km
- Main Street Cinema1 km
- Autopia1.1 km
- Downtown Disney1.2 km
- Sleeping Beauty's Castle1.2 km
- Anaheim Indoor Marketplace1.3 km
- Business Expo Center1.8 km
- City National Grove of Anaheim2.7 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Anaheim Portofino Inn and Suites
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in AnaheimGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 1.1 km |
Nearest Airport | Santa Ana J. Wayne/Orange Cnty |
Distance to airport | 14.7 km |