4 stars
Grand Sapphire Hotel
Photos of Grand Sapphire Hotel
Overview
This comfortable hotel in Almaty offers complimentary Wi-Fi, as well as a chromatherapy bath and a Finnish sauna. It also features a coffee bar, an express check-in and check-out feature and a Turkish steam bath. Guests can enjoy a range of massage treatments and beauty therapy at the on-site spa, LuxCosMed. Wellness amenities include a sun tanning bed and hydrotherapy facilities. The rooms are air conditioned and feature an in-room safe, a ceiling fan and a mini bar. They are also equipped with a telephone and cable/satellite channels. Serving Turkish, Asian and European dishes, Hotel Sapphire Grand Almaty's luxury restaurant provides a convenient dining option for those wishing to dine on site. Almaty International Airport is less than a 30-minute drive from Hotel Sapphire Grand Almaty. The hotel also provides parking for guests with a car.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Grand Sapphire Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Coffee shop
- Free parking
- Business center
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
- Spa
Services and conveniences
- Business center
- Express check-out
- Concierge service
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Pool and spa
- Massage
- Sauna
- Spa
- Steam room
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Pets not allowed
Dining
- Restaurant
- Minibar
- Coffee shop
Parking and transportation
- Airport shuttle
- Free parking
Things to do
- Beauty salon
- Hiking
Health and safety
- 24-hour security
- Safe
Basics
- Free Wi-Fi
- Air-conditioned
Media and entertainment
- Cable or satellite TV
Laundry
- Laundry service
Reviews of Grand Sapphire Hotel
8.2
Very good
891 verified ratings
Wonderful
352
Very good
175
Good
145
Okay
78
Fair
65
Mediocre
30
Poor
46
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, making it convenient for exploring the city. However, many reviews pointed out issues with service, including unresponsive staff and inconsistent room maintenance. Overall, while the hotel has its strengths, improvements in service are needed to enhance the guest experience.AI-Generated from customer reviews
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Score by provider
8.2 out of 10
191 reviews
8.2 out of 10
33 reviews
Location
Dostyk Avenue 32, Almaty 050010
What's nearby
- 28 Panfilov Heroes Memorial Park0.5 km
- Almaty Cathedral0.5 km
- Zenkov Cathedral0.5 km
- Almaty Opera House1 km
- Republic Square2 km
- The Central Museum2.1 km
- National Museum of Kazakhstan2.2 km
- Presidential Palace2.2 km
- Almaty Central Stadium3.2 km
- Television tower Alma-Ata3.3 km
- Hippodrome6.7 km
- Shymbulak Ski Resort13.5 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Grand Sapphire Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Grand Sapphire Hotel
Nearby hotels and places to stay
Closest
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See cheapest stays in AlmatyMost recommended
See most recommended stays in AlmatyGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 1.7 km |
Nearest Airport | Almaty |
Distance to airport | 12.8 km |