Pros (+) Bed was comfortable. Room was clean
Cons (-) No towels, ice machine not working, remote to Tv not working, key card didn’t work at first, phone didn’t work.
3 stars
Holiday Inn Hotel & Suites Albuquerque Airport, An IHG Hotel
Photos of Holiday Inn Hotel & Suites Albuquerque Airport, An IHG Hotel
Overview
Discover hassle-free travel convenience at the Holiday Inn & Suites Albuquerque Airport, minutes from the Albuquerque International Sunport. Our newly renovated hotel offers modern comforts and a central location ideal for business and leisure travelers. Relax in our accommodations featuring plush triple-sheeted bedding, free Wi-Fi, and amenities like K-cup coffee makers, microwaves, and mini-fridges. Enjoy a delicious cooked to order meal at our on-site restaurant, The Sunport Grille. Enjoy access to our indoor pool and 24-hour Fitness Center to stay refreshed and energized during your stay. During your stay, enjoy local restaurants serving up local New Mexican food and Native American food, and explore nearby attractions including Old Town Albuquerque, Sandia Peak Tramway, ABQ Zoo, ABQ Aquarium, the National Museum of Nuclear Science & History, and the University of New Mexico with ease. Stay conveniently near the Isleta Amphitheater, the Albuquerque Studios, the Albuquerque Convention Center. Host meetings or events in our multifunctional event spaces. Whether you're traveling with family or on government business, our hotel offers perks like our 'Kids Stay and Eat Free' breakfast option (11 years and younger). See our special packages to include breakfast with your next stay. Experience a seamless stay at the Holiday Inn & Suites Albuquerque Airport, where comfort and convenience are standard.
Latest deals for Holiday Inn Hotel & Suites Albuquerque Airport, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Holiday Inn Hotel & Suites Albuquerque Airport, An IHG Hotel
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Walk-in shower
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Board games/puzzles
- Golf
- Skiing
- Hiking
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Parking and transportation
- Free airport shuttle
- Free parking
- Private parking
- Shuttle service (free)
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Holiday Inn Hotel & Suites Albuquerque Airport, An IHG Hotel
7.2
Good
1124 verified ratings
Wonderful
480
Very good
156
Good
107
Okay
61
Fair
80
Mediocre
67
Poor
174
Summary of reviews
Guests say
Overall, guests appreciated the hotel's cleanliness and convenient location, especially for airport access. However, many expressed dissatisfaction with the service, citing unhelpful staff and issues with amenities. Noise levels and lack of certain services like breakfast and gym were also common complaints.AI-Generated from customer reviews
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Score by provider
8 out of 10
7 reviews
All reviews
Pros (+) The hotel was comfortable and the location
Cons (-) The amenities could have been better and Wi-Fi connection was poor
Pros (+) The lobby was nice and the view from our room was great!
Cons (-) Our room was very won out. There was mildew/mold in the broken and missing caulking of the shower. The showerhead was caked with grime and sprayed all over the place. Our towel bar was missing the bar (the support arms were all that was left and one of those was hanging off the wall and loose). We could hear people running and stomping overhead all night. Their photos online show the basic "hotel ...
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Pros (+) I arrived at the hotel to find out that in Expedias usual fashion, they didn't actually push the reservation through to the hotel but had charged my card anyway. And I knew the hotel wasn't making it up, because the reservation disappeared from my Expedia app as well. To keep a long story short, the manager at the front desk named Michael got everything taken care of for me and then some. Went abo...
Cons (-) Light in the shower didn't work, I think the lightbulb was just burnt out. I personally thought it was a very trivial issue and didn't find it necessary to complain about it, it was just a slightly darker shower lol.
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Pros (+) Check in was easy, facility looked clean upon arrival.
Cons (-) Asked what time breakfast would be served in morning, was told 630. Staff didn't start setting up breakfast until 630, and as my family and I had to checkout to continue our trip there was no food or beverages out. Very disappointed.
Pros (+) The restaurant Courteous staff Nice rooms
Cons (-) Hated leaving
Pros (+) Quiet, fairly comfortable. By the airport, but easy drive to get to downtown restaurants. We arrived early and exhausted, and staff was kind enough to allow early check-in. Given the rate we paid, we were happy with everything.
Pros (+) They gave us a suit which was an upgrade. Beautiful room. very clean and quite.
Cons (-) We just went over night to catch an early flight and the toilet wasn't working in the AM so that put a damper on our morning. We told them at the front desk hopefully they fixed it for the next person.
Pros (+) Room was neat and clean. Bed and pillows were great.
Cons (-) Trying to reach the front desk. Took three calls to get an answer. Once someone answered the phone, they were very courteous.
Location
1501 Sunport Place, Albuquerque, NM 87106
What's nearby
- Dreamstyle Stadium2 km
- National Hispanic Cultural Center3 km
- Santa Fe Railway Shops3.2 km
- University of New Mexico Art Museum3.8 km
- Central Avenue3.8 km
- Occidental Life Building4.1 km
- Rio Grande Zoo4.2 km
- KiMo Theater4.3 km
- Albuquerque Little Theatre5.7 km
- Old Town6.2 km
- Albuquerque Museum6.2 km
- Albuquerque Aquarium6.4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Holiday Inn Hotel & Suites Albuquerque Airport, An IHG Hotel
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See most recommended stays in AlbuquerqueGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 4.2 km |
Nearest Airport | Albuquerque |
Distance to airport | 2.5 km |