| Provider | Nightly total |
|---|---|
| KAYAK | ₱7,932 |
| Booking.com | ₱9,075 |
| TripAdvisor | ₱9,140 |
Value for money |
8.5 |
|---|---|
Distance to city center |
2.3 km |
Location rating |
8.5 |
Nearest Airport |
Singapore Changi |
Distance to airport |
18.8 km |
| "Amazing friendly staff and service!" | (in 92 reviews) |
|---|---|
| "Fabulous place and lovely staff." | (in 205 reviews) |
| "Great play area for kids!" | (in 95 reviews) |
| "No water bidet next to toilet." | (in 10 reviews) |
|---|---|
| "The Italian restaurant—food was mediocre, service poor." | (in 7 reviews) |
| "The drinks and the food were very expensive." | (in 19 reviews) |
| staff were helpful | in 403 reviews |
|---|---|
| spacious room | in 311 reviews |
| room service | in 285 reviews |
| beautiful hotel | in 246 reviews |
| swimming pool | in 226 reviews |
| breakfast buffet | in 217 reviews |
| great service | in 216 reviews |
| food is very expensive | in 110 reviews |
| horizon club lounge | in 109 reviews |
| club room | in 102 reviews |
| shuttle service | in 99 reviews |
| orchard road | in 85 reviews |
| good facilities | in 82 reviews |
| italian restaurant | in 82 reviews |
| singapore | in 60 reviews |
| great view | in 40 reviews |
| valley | in 35 reviews |
| refillable water bottles | in 31 reviews |
| beautiful gardens | in 30 reviews |
| outdoor playground | in 18 reviews |
| shangri la | in 17 reviews |
| great kids | in 11 reviews |
| tower wing | in 11 reviews |
| family friendly | in 8 reviews |
| great location | in 2 reviews |
| close to the city | in 1 review |
This hotel always delivers on service & welcome
Staff welcoming & eager to please Efficient check in Room comfortable and clean Wonderful pool and garden setting Spa Delicious food particularly the Waterfall restaurant
Nothing
Staff very attentive and the pool area was beautiful
They are terribly inefficient as opposed to previous years. I was mistaken for another guest and taken to a suite. Moving my booked room took ages and there was a belated apology 24 hours later. No fruit in the room as promised, no wakeup call as ordered, charged for free pressing etcetc
It's very elegant and the grounds are beautiful.
This hotel is fabulous but they don't get the value of customer loyalty. I was "upsold" for an addl $150 a better room that included a $50 breakfast. I had breakfast the next morning in my room and was billed for the breakfast as it was in my room (although the breakfast was under $50.) It was not disclosed that in-room breakfast was not part of the deal and they placed an in-room menu on my bed in the evening. They would not budge on the bill. Felt like a real rip-off! Ruined the entire experience and I doubt I will be back, which is unfortunate for all.
Very hospitable reception with very friendly staff throughout all parts of the hotel. Excellent breakfast with great views over Singapore.
Efficiency of hotel, usage of Horizon Club, swimming pool, lots of outdoor areas/gardens, city oasis, proximity to Orchard Road
The room could have been a bit bigger with updated decor for the price, but it was still very clean and functional as we tended to be out most of the time
The swimming pool was fantastic - we really enjoyed it., Entry foyer very impressive and luxurious,Enjoyed taking tea there & chatting with the trainee hostesses.Loved the glorious orchids everywhere, polite staff and great food selection. It was a wonderful touch of pampering.
We wished we had a more comfortable lounge and cushions in our room.It was a bit hard!!! (Is that a complaint? I hope you get to sit on the couch!!)
Comfortable, good service, staff politeness
I love the swimming pool and the lobby lounge which give me very relaxing feeling.
I think the bathroom in garden wing standard room need renovation, it is too tiring.
Very friendly snd helpful staff. Great pool setting. Outstanding gym/facilities (Horizon Club).
More vegetarian options in Horizon Club. More umbrellas around the pool.
simply,comfortable to stay.
nothing specific.
A stay at Shangri-La Hotel, Singapore places you in the heart of Singapore, within a 10-minute walk of Orchard Road and Royal Thai Embassy. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Hotels.com
based on 2,468 reviews
Cleanliness
Comfort
Staff
Value for money
Check in |
3:00 PM |
Check out |
12:00 PM |
Policies vary by room type and provider.
Shangri-La Hotel, Singapore is located at 22 Orange Grove Road in Tanglin, 2.3 km from the center of Singapore. Orchard Road is the closest landmark to Shangri-La Hotel, Singapore.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Shangri-La Hotel, Singapore.
Yes, Shangri-La Hotel, Singapore offers free Wi-Fi.
Yes, Shangri-La Hotel, Singapore offers free parking.
No, Shangri-La Hotel, Singapore does not offer free airport shuttle service.
Shangri-La Hotel, Singapore is 12.5 km from Singapore Seletar. Shangri-La Hotel, Singapore is 18.8 km from Singapore Changi.
No, pets are not allowed at Shangri-La Hotel, Singapore.
Yes, Shangri-La Hotel, Singapore has a pool onsite.