Pros (+) The hotel feels modern and well looked after, and has its own bar and restaurant.
Cons (-) The fitness centre was very basic and the hotel lacked a pool and sauna.
4 stars
Crowne Plaza Hamburg - City Alster
Photos of Crowne Plaza Hamburg - City Alster
Overview
Crowne Plaza Hamburg-City Alster is a downtown location in the heart of the German city of Hamburg. Steps from the Uhlandstraße Underground Station and public transportation stops, it is also convenient to such sites as Alsterschwimmhalle, St. Gertrud Kirche, Ernst Deutsch Theater, Außenalster, the Mundsburg Centre, Town Hall Hamburg, St. Pauli Piers, the Port of Hamburg, the famous fish market and lovely Inner Alster Lake. Hamburg Airport is five miles away and Lubeck Airport is around 33 miles from the property.
Noted as a popular business hotel, it is also ideal for a leisure traveler to the area. It offers many desirable facilities and services, including a 24-hour fitness center with water and towel service, a full business services center, private parking, pet-friendly policies, childcare options, laundry and dry-cleaning services, and in-room dining. There is a hotel restaurant and bar, the Blue Marlin, as well as a ticket desk, tour desk, 24-hour front desk, and more.
Rooms range from standards to suites, and yet all will offer such amenities as free Wi-Fi, a business desk with ergonomic chair, a premium entertainment system, climate controls, a large and private bath stocked with signature toiletries, a sitting area, good views of the city, premium bedding, options for breakfast in the room, private safes, and hot beverage stations, among other features.
Whether for a short stay, a lengthy business trip, or a family holiday, the Crowne Plaza Hamburg-City Alster promises an exceptional experience thanks to its great central location, excellent services and premium facilities to ensure comfort at all times.
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*Total includes estimated local taxes & fees payable on check out.
Rates may not include a tourism tax payable by travelers at the hotel.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Crowne Plaza Hamburg - City Alster
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Electric kettle
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Continental breakfast
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
General
- Window
- Family rooms
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- Storage available
Services and conveniences
- Conference rooms
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Accessible by elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Bicycle rental
- Canoeing
- Cycling
- Pool table
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Parking
Fitness
- Fitness center
Spa
- Sauna
Reviews of Crowne Plaza Hamburg - City Alster
8.6
Very good
4598 verified ratings
Wonderful
2227
Very good
1164
Good
707
Okay
250
Fair
150
Mediocre
49
Poor
51
Summary of reviews
Guests say
Guests appreciated the cleanliness and spaciousness of the rooms, as well as the amenities offered by the hotel. However, many reviews highlighted issues with service quality and breakfast offerings, with some guests expressing dissatisfaction with the location and accessibility due to ongoing street work. Overall, while there are positives, several aspects need improvement.AI-Generated from customer reviews
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Score by provider
8.6 out of 10
726 reviews
8.4 out of 10
10 reviews
8.7 out of 10
4 reviews
9.3 out of 10
1 review
All reviews
Location
Graumannsweg 10, 22087 Hamburg, Hamburg
What's nearby
- Hamburg Central Bus Station1.3 km
- Hammerbrook1.7 km
- Staatsoper Hamburg2.1 km
- Hamburger Rathaus2.2 km
- Speicherstadt2.4 km
- Universität Hamburg2.4 km
- Hamburg City Centre2.5 km
- Nikolaikirche2.5 km
- Museum für Hamburgische Geschichte3.3 km
- Elbphilharmonie3.3 km
- Landungsbrücken3.9 km
- Port of Hamburg4 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Crowne Plaza Hamburg - City Alster
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 2.1 km |
Nearest Airport | Hamburg |
Distance to airport | 7.8 km |